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Khoros Communities vs Viafoura: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Khoros Communities vs. Viafoura is based on a specific set of business needs and context. The comparison uses 1305 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Khoros Communities and Viafoura

Khoros Communities, Viafoura, Higher Logic Vanilla, inSided community, etc., belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Khoros Communities covers Engagement Management, Social Media Management with Social Media, Helpdesk Management with Phone Calls, Content Management, etc.

Viafoura focuses on Engagement Management, Communication Management with Print Media, Community Building with User Generated Content, Lead Engagement, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Khoros Communities

Focus area

Khoros Communities is better than Viafoura for

Software Failure Risk

  • low

logo Viafoura

Focus area

Software Failure Risk

  • medium

About

Online brand communities to create digital spaces for customers

Audience engagement & content moderation platform to build and grow online communities

Financials

PRIVATE

PRE-SEED

Business Need

Total Processes
(we found evidences for)

51

20

Total Goals
(we found evidences for)

11

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics

engaging on social media


helpdesk management


content management

content publishing


knowledge management


communication management

sending & publishing communications



customer feedback management

measuring customer satisfaction



lifetime value management


campaign management


competitive intelligence


contact list management


sales document management

proposal & quote management

contract management


workflow management


training & onboarding


products & pricelist management


advocacy management


loyalty management

customise loyalty program



conversion management


rating and review management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Build brand awareness

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Improve brand engagement

  • Improve digital and social presence

  • Launch new products

  • Improve efficiency

  • See 8 more
  • Launch new products

  • Establish thought leadership

  • Scale best practices

  • Improve digital and social presence

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • See 5 more

Top Channels

Channels Used

  • social media

  • user generated content

  • website

  • blogs

  • print media

  • magazine

  • chat

  • newspaper

  • promotions

  • mobile

  • games

  • See 8 more
  • social media

  • user generated content

  • website

  • blogs

  • print media

  • magazine

  • chat

  • newspaper

  • promotions

  • mobile

  • games

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting