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Kickserv vs Formstack Documents: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Kickserv vs. Formstack Documents is based on a specific set of business needs and context. The comparison uses 3226 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Kickserv and Formstack Documents

Kickserv, RazorSync, GorillaDesk, etc., belong to a category of solutions that help Field Service Management, whereas Formstack Documents, Cognito Forms, Formplus, etc., belong to a category of solutions that help Other Demand Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Kickserv covers Sales Document Management with Mobile, Contact List Management with E-Mail, Engagement Management, Workflow Management, etc.

Formstack Documents focuses on Sales Document Management, Workflow Management, Helpdesk Management, Engagement Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Kickserv

Focus area

Software Failure Risk

  • medium

logo Formstack Documents

Focus area

Formstack Documents is better than Kickserv for

Software Failure Risk

  • low

About

Kickserv | #1 Rated Field Service Management Software

Document Generation & Automation | Formstack

Age

2006

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

46

30

Total Goals
(we found evidences for)

6

7

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management


workflow management


contact list management


helpdesk management


engagement management

engaging and following up


billing and invoice management


relationship management


communication management

sending & publishing communications


generation of new leads


campaign management


competitive intelligence


lifetime value management


products & pricelist management



calendar management



loyalty management

identify target customers


pipeline management


trade show marketing


conversion management


payment management




lead qualification

lead qualification: technographic



customer feedback management




training & onboarding



customer case management



content management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve consistency

  • Scale best practices

  • See 3 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Launch new products

  • See 4 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • point of sale

  • website

  • chat

  • mobile

  • promotions

  • causes and charity

  • user generated content

  • See 7 more
  • e-mail

  • phone calls

  • offline

  • point of sale

  • website

  • chat

  • mobile

  • promotions

  • causes and charity

  • user generated content

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting