Comparison Summary
This comparison report of Kissmetrics vs. New Relic is based on a specific set of business needs and context. The comparison uses 4180 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Kissmetrics and New Relic
Kissmetrics, New Relic, Finteza, Mixpanel, etc., belong to a category of solutions that help Digital Analytics. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Kissmetrics covers Engagement Management with Website, Campaign Management, Funnel Analysis, Social Media Management with Website, etc.
New Relic focuses on Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Collaboration with Chat, Performance Management with Mobile, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Kissmetrics | Get, keep and grow with Customer Engagement ...
Deliver more perfect software and optimize your entire software stack
Financials
SERIES B
SERIES C
Business Need
Total Processes
(we found evidences for)
75
52
Total Goals
(we found evidences for)
11
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve ROI
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Increase sales & revenue
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Increase customer life time value
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Scale best practices
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Enter new markets internationally or locally
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Improve digital and social presence
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Improve consistency
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Build brand awareness
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Improve internal communications
- See 8 more
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Acquire customers
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Improve efficiency
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Enhance customer relationships
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Scale best practices
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Improve ROI
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Increase sales & revenue
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Enter new markets internationally or locally
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Manage risk
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Improve digital and social presence
- See 6 more
Top Channels
Channels Used
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phone calls
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e-mail
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website
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mobile
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Slack
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chat
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mobile app
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review sites
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Amazon
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promotions
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omnichannel
- See 8 more
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phone calls
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e-mail
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website
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mobile
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Slack
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chat
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mobile app
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review sites
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Amazon
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promotions
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omnichannel
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
