Overview: Lattice and Arcade as Sales Performance Management Category solutions.
Lattice and Arcade are two prominent solutions in the Sales Performance Management category, each catering to distinct business needs. Lattice emphasizes supporting mid-market, enterprise, and large-scale enterprises, facilitating processes like performance and customer feedback management. Arcade, on the other hand, excels in engagement and motivation management, with a strong focus on the real estate and telecommunications industries, and emphasizes enhancing customer relationships and revenue generation.
Lattice and Arcade: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Lattice primarily facilitates engagement management, following up, performance management, and customer feedback management. These capabilities align well with businesses aiming to streamline sales review processes and enhance lead qualification. read more →
Arcade offers robust support for engagement and motivation management, loyalty management, and sales incentive management. These cater to businesses focusing on boosting sales through enhanced collaboration and social media presence. read more →
Business Goals
Lattice assists companies in scaling best practices, improving efficiency, and enhancing internal communications. It aligns with businesses seeking to improve customer acquisition and visibility. read more →
Arcade helps businesses increase sales and revenue, improve customer relationships, and enhance internal communications. It supports strategic objectives related to digital presence and ROI improvement. read more →
Core Features
Lattice is equipped with custom reports, analytics, and strong integration capabilities. These features meet the needs of users looking for comprehensive data management and a seamless onboarding experience. read more →
Arcade's standout features include integration, custom reports, and analytics. These cater to users who prioritize ease of data migration and securing digital operations. read more →
Vendor Support
Lattice provides 24/7 support along with training, chat, and phone support. This variety meets varied operational requirements and preferences for constant access to help. read more →
Arcade offers 24/7 support complemented by phone and email support. This reflects the simpler support demands of Arcade's user base compared to more complex operational environments. read more →
Segments and Industries
Lattice is predominantly used by the information technology and financial services sectors. It is popular among mid-market and enterprise customers. read more →
Arcade sees significant use in real estate and telecommunications, catering mainly to large enterprises and enterprise segments. read more →
Operational Alignment
Lattice integrates smoothly into operational workflows targeting mid to large-scale enterprises and is suited for complex environments. read more →
Arcade is designed for enterprises focusing on enhancing employee motivation and customer engagement through performance management. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
