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LeadSquared Mobile CRM vs Pega Customer Engagement Suite: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for LeadSquared Mobile CRM medium Failure Risk for Pega Customer Engagement Suite medium
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Comparison Summary

This comparison report of LeadSquared Mobile CRM vs. Pega Customer Engagement Suite is based on a specific set of business needs and context. The comparison uses 2359 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LeadSquared Mobile CRM and Pega Customer Engagement Suite

LeadSquared Mobile CRM, Pega Customer Engagement Suite, Siebel CRM, workbooks.com, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LeadSquared Mobile CRM covers Engagement Management, Communication Management with E-Mail, Capturing Leads with Phone Calls, Advertisement with Social Media, etc.

Pega Customer Engagement Suite focuses on Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.

"Definitely recommend. The staff is amazing! They work tirelessly to make sure everything is running smoothly. And when you need someone to explain things or make a fix, they’re there usually within minutes. " - Maria Maloles

"With Pega, we’ve moved from a focus on sales, to a focus on incremental value. For us, it’s about doing the right thing to drive value in the long run, and that approach has led to a 20% increase in incremental value in the last year alone. " - Dr. Esra Taylor

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LeadSquared Mobile CRM

Focus area

LeadSquared Mobile CRM is better than Pega Customer Engagement Suite for

Software Failure Risk

  • medium

logo Pega Customer Engagement Suite

Focus area

Software Failure Risk

  • medium

About

Simple Mobile CRM to run your entire field sales operations

Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers

Age

2012

2017

Financials

SERIES C

IPO

Business Need

Total Processes
(we found evidences for)

73

23

Total Goals
(we found evidences for)

15

8

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (153)

Read Reviews (50)

engaging and following up

Read Reviews (136)

Read Reviews (21)

communication management

Read Reviews (50)

Read Reviews (9)

sending & publishing communications

Read Reviews (32)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (15)

Read Reviews (2)

advertisement

Read Reviews (44)

Read Reviews (0)

capturing leads

Read Reviews (41)

Read Reviews (0)

lead management

Read Reviews (36)

Read Reviews (0)

campaign management

Read Reviews (34)

Read Reviews (2)

campaign analytics

Read Reviews (4)

Read Reviews (0)

campaign monitoring

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (34)

Read Reviews (0)

helpdesk management

Read Reviews (30)

Read Reviews (10)

training & onboarding

Read Reviews (29)

Read Reviews (1)

sales document management

Read Reviews (28)

Read Reviews (0)

proposal & quote management

Read Reviews (22)

Read Reviews (0)

contract management

Read Reviews (3)

Read Reviews (0)

workflow management

Read Reviews (27)

Read Reviews (6)

conversion management

Read Reviews (19)

Read Reviews (0)

contact list management

Read Reviews (10)

Read Reviews (0)

products & pricelist management

Read Reviews (6)

Read Reviews (0)

sales call management

Read Reviews (6)

Read Reviews (0)

follower management

Read Reviews (5)

Read Reviews (0)

account management

Read Reviews (5)

Read Reviews (0)

lead qualification

Read Reviews (3)

Read Reviews (0)

business development

Read Reviews (3)

Read Reviews (0)

calendar management

Read Reviews (3)

Read Reviews (0)

relationship management

Read Reviews (3)

Read Reviews (1)

content management

Read Reviews (2)

Read Reviews (0)

customer case management

Read Reviews (2)

Read Reviews (5)

revenue cycle management

Read Reviews (2)

Read Reviews (0)

social media marketing

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (1)

Read Reviews (4)

customer feedback management

Read Reviews (1)

Read Reviews (4)

measuring customer satisfaction

Read Reviews (1)

Read Reviews (3)

personalized marketing

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • Grow market share

  • Scale best practices

  • Improve digital and social presence

  • Increase customer life time value

  • Improve stakeholder relations

  • See 12 more

  • Enhance customer relationships

  • Improve visibility

  • Increase customer life time value

  • Acquire customers

  • Launch new products

  • Improve ROI

  • Manage risk

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • omnichannel

  • mobile

  • social media

  • mobile app

  • See 4 more

  • phone calls

  • offline

  • on premises

  • omnichannel

  • mobile

  • social media

  • mobile app

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting