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LeadSquared Mobile CRM vs Pega Customer Engagement Suite: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of LeadSquared Mobile CRM vs. Pega Customer Engagement Suite is based on a specific set of business needs and context. The comparison uses 2359 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LeadSquared Mobile CRM and Pega Customer Engagement Suite

LeadSquared Mobile CRM, Pega Customer Engagement Suite, Siebel CRM, workbooks.com, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LeadSquared Mobile CRM covers Engagement Management, Communication Management with E-Mail, Capturing Leads with Phone Calls, Advertisement with Social Media, etc.

Pega Customer Engagement Suite focuses on Engagement Management, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Workflow Management with Phone Calls, etc.

"LeadSquared helps us manage our lending partnerships with banks & NBFCs, and our internal processes across the lending lifecycle (sales, credit, verification & operations) to disburse loans 30% faster than before. Our DSAs are 55% more efficient tha...n before, and all their work is trackable. " - Anuj Sachdev

"With Pega, we were able to work efficiently together with small groups of stakeholders including councils, state agencies, and industry, to design a fully integrated digital solution. " - Gino Cavallaro

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LeadSquared Mobile CRM

Focus area

LeadSquared Mobile CRM is better than Pega Customer Engagement Suite for

Software Failure Risk

  • medium

logo Pega Customer Engagement Suite

Focus area

Software Failure Risk

  • medium

About

Simple Mobile CRM to run your entire field sales operations

Pega Customer Engagement Suite | Integrates customer analytics and business rules in real time, building deeper connections with customers

Age

2012

2017

Financials

SERIES C

IPO

Business Need

Total Processes
(we found evidences for)

73

23

Total Goals
(we found evidences for)

15

8

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications





campaign management

campaign analytics

campaign monitoring


generation of new leads


helpdesk management


training & onboarding


sales document management

proposal & quote management

contract management


workflow management





conversion management


contact list management










products & pricelist management


sales call management


follower management


account management



lead qualification



business development



calendar management



relationship management


content management



customer case management


revenue cycle management


social media marketing


loyalty management


customer feedback management

measuring customer satisfaction


personalized marketing


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • Grow market share

  • Scale best practices

  • Improve digital and social presence

  • Increase customer life time value

  • Improve stakeholder relations

  • See 12 more
  • Enhance customer relationships

  • Improve visibility

  • Increase customer life time value

  • Acquire customers

  • Launch new products

  • Improve ROI

  • Manage risk

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • omnichannel

  • mobile

  • social media

  • mobile app

  • See 4 more
  • phone calls

  • offline

  • on premises

  • omnichannel

  • mobile

  • social media

  • mobile app

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting