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LeadSquared Mobile CRM vs Zendesk Sunshine: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for LeadSquared Mobile CRM medium Failure Risk for Zendesk Sunshine medium
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Comparison Summary

This comparison report of LeadSquared Mobile CRM vs. Zendesk Sunshine is based on a specific set of business needs and context. The comparison uses 2361 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LeadSquared Mobile CRM and Zendesk Sunshine

LeadSquared Mobile CRM, Zendesk Sunshine, Siebel CRM, workbooks.com, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LeadSquared Mobile CRM covers Engagement Management, Communication Management with E-Mail, Capturing Leads with Phone Calls, Advertisement with Social Media, etc.

Zendesk Sunshine focuses on Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.

"Before the turnaround time for acting upon new leads was 36 hours. Now it is less than 14 hours. This is a decrease of 61%. Our team is also able to do better followups. They have all the data they need right there, and they also get constant remind...ers about their next task or meeting. As a result, followup breaches have reduced by 17%. " - Deepak Dutt

"One of the main reasons for switching to Zendesk ultimately was to gain those base level efficiencies. What we ended up getting was a lot more than that. Sunshine made it a lot easier for agents to have more information, which in the end resulted in... a much better customer experience. " - John Wie

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LeadSquared Mobile CRM

Focus area

LeadSquared Mobile CRM is better than Zendesk Sunshine for

Software Failure Risk

  • medium

logo Zendesk Sunshine

Focus area

Software Failure Risk

  • medium

About

Simple Mobile CRM to run your entire field sales operations

Develop custom experiences with the Zendesk Platform | Zendesk Sunshine

Age

2012

2007

Financials

SERIES C

IPO

Business Need

Total Processes
(we found evidences for)

73

29

Total Goals
(we found evidences for)

15

6

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (153)

Read Reviews (12)

engaging and following up

Read Reviews (136)

Read Reviews (2)

communication management

Read Reviews (50)

Read Reviews (1)

sending & publishing communications

Read Reviews (32)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (15)

Read Reviews (1)

advertisement

Read Reviews (44)

Read Reviews (0)

capturing leads

Read Reviews (41)

Read Reviews (0)

lead management

Read Reviews (36)

Read Reviews (0)

campaign management

Read Reviews (34)

Read Reviews (1)

campaign analytics

Read Reviews (4)

Read Reviews (0)

campaign monitoring

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (34)

Read Reviews (0)

helpdesk management

Read Reviews (30)

Read Reviews (2)

training & onboarding

Read Reviews (29)

Read Reviews (2)

sales document management

Read Reviews (28)

Read Reviews (3)

proposal & quote management

Read Reviews (22)

Read Reviews (0)

contract management

Read Reviews (3)

Read Reviews (2)

workflow management

Read Reviews (27)

Read Reviews (6)

conversion management

Read Reviews (19)

Read Reviews (0)

contact list management

Read Reviews (10)

Read Reviews (4)

products & pricelist management

Read Reviews (6)

Read Reviews (0)

sales call management

Read Reviews (6)

Read Reviews (0)

follower management

Read Reviews (5)

Read Reviews (0)

account management

Read Reviews (5)

Read Reviews (0)

lead qualification

Read Reviews (3)

Read Reviews (0)

business development

Read Reviews (3)

Read Reviews (0)

calendar management

Read Reviews (3)

Read Reviews (0)

relationship management

Read Reviews (3)

Read Reviews (2)

content management

Read Reviews (2)

Read Reviews (0)

customer case management

Read Reviews (2)

Read Reviews (0)

revenue cycle management

Read Reviews (2)

Read Reviews (0)

social media marketing

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (1)

Read Reviews (3)

social media analytics

Read Reviews (1)

Read Reviews (3)

customer feedback management

Read Reviews (1)

Read Reviews (2)

measuring customer satisfaction

Read Reviews (1)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • Grow market share

  • Scale best practices

  • Improve digital and social presence

  • Increase customer life time value

  • Improve stakeholder relations

  • See 12 more

  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Improve visibility

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • review sites

  • Amazon

  • website

  • omnichannel

  • e-mail

  • offline

  • trade shows

  • See 5 more

  • phone calls

  • review sites

  • Amazon

  • website

  • omnichannel

  • e-mail

  • offline

  • trade shows

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

{{{rsh_C_1}}}

low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting