Comparison Summary
This comparison report of LeadSquared Mobile CRM vs. Zendesk Sunshine is based on a specific set of business needs and context. The comparison uses 2361 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing LeadSquared Mobile CRM and Zendesk Sunshine
LeadSquared Mobile CRM, Zendesk Sunshine, Siebel CRM, workbooks.com, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
LeadSquared Mobile CRM covers Engagement Management, Communication Management with E-Mail, Capturing Leads with Phone Calls, Advertisement with Social Media, etc.
Zendesk Sunshine focuses on Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.
"Smart views help our agents intercept all the incoming requests quickly & call the patient in a few minutes, reducing the decision-making time. Automation handles all our lead management activities, from lead allocation to lead prioritization. Plus,... our daily call center efficiency per agent has increased by 60%. " - Siddhartha Nihalani
"One of the main reasons for switching to Zendesk ultimately was to gain those base level efficiencies. What we ended up getting was a lot more than that. Sunshine made it a lot easier for agents to have more information, which in the end resulted in... a much better customer experience. " - John Wie
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
LeadSquared Mobile CRM
Focus area
LeadSquared Mobile CRM is better than Zendesk Sunshine for
Software Failure Risk
About
Simple Mobile CRM to run your entire field sales operations
Develop custom experiences with the Zendesk Platform | Zendesk Sunshine
Age
2012
2007
Financials
SERIES C
IPO
Business Need
Total Processes
(we found evidences for)
73
29
Total Goals
(we found evidences for)
15
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Improve efficiency
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Improve visibility
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Improve ROI
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Improve internal communications
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Enter new markets internationally or locally
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Launch new products
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Build brand awareness
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Grow market share
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Scale best practices
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Improve digital and social presence
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Increase customer life time value
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Improve stakeholder relations
- See 12 more
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Enhance customer relationships
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Launch new products
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Acquire customers
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Improve visibility
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Improve internal communications
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Enter new markets internationally or locally
- See 3 more
Top Channels
Channels Used
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phone calls
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review sites
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Amazon
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website
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omnichannel
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e-mail
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offline
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trade shows
- See 5 more
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phone calls
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review sites
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Amazon
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website
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omnichannel
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e-mail
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offline
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trade shows
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
