Comparison Summary
This comparison report of lemtalk vs. Emplifi Agent is based on a specific set of business needs and context. The comparison uses 342 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing lemtalk and Emplifi Agent
lemtalk, and Emplifi Agent belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
lemtalk covers Knowledge Management with Chat, Collaboration with Chat, Helpdesk Management with Chat, Workflow Management with Chat, etc.
Emplifi Agent focuses on Engagement Management with E-Mail, Products & Pricelist Management, Contact List Management with Offline, Generation Of New Leads, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
lemtalk - Customer Support and Live Chat Slack App
CRM Software for Consumer Engagement
Age
2015
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
16
9
Total Goals
(we found evidences for)
5
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Scale best practices
- See 2 more
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Enhance customer relationships
Top Channels
Channels Used
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offline
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on premises
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e-mail
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chat
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text SMS
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phone calls
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social media
- See 4 more
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offline
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on premises
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e-mail
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chat
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text SMS
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phone calls
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social media
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
