Comparison Summary
Introducing lemtalk and Slaask
lemtalk, and Slaask belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
lemtalk covers Knowledge Management with Chat, Collaboration with Chat, Helpdesk Management with Chat, Workflow Management with Chat, etc.
Slaask focuses on Engagement Management with Social Media, Generation Of New Leads with Social Media, Social Media Management with Social Media, Conversion Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
lemtalk - Customer Support and Live Chat Slack App
Slaask - The customer service app for all Slack users
Age
2015
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
16
47
Total Goals
(we found evidences for)
5
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Scale best practices
- See 2 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Launch new products
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Improve brand engagement
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Build brand awareness
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Scale best practices
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Increase customer life time value
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Improve internal communications
- See 6 more
Top Channels
Channels Used
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social media
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chat
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website
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e-mail
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Facebook
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phone calls
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Twitter
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Slack
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user generated content
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blogs
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video
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offline
- See 9 more
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social media
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chat
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website
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e-mail
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Facebook
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phone calls
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Twitter
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Slack
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user generated content
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blogs
-
video
-
offline
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
