Comparison Summary
This comparison report of Lightning Dialer vs. Voiptime Cloud is based on a specific set of business needs and context. The comparison uses 1419 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Lightning Dialer and Voiptime Cloud
Lightning Dialer belong to a category of solutions that help Sales Engagement, whereas Voiptime Cloud belong to a category of solutions that help Auto Dialer. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Lightning Dialer covers Engagement Management with Phone Calls, Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Communication Management with Phone Calls, etc.
Voiptime Cloud focuses on Sales Call Management with Phone Calls, Lead Management with Phone Calls, Helpdesk Management with Phone Calls, Contact List Management with Phone Calls, etc.
"Salesforce has completely transformed the way we manage our customer base. We now have one version of the truth to rally the company behind. " - CHRIS LEONG
"I own a telesales company with a head office in Amsterdam and remote agents in different countries. All my employees use Voiptime to manage prospective clients and make calls. This is a cloud solution, easy to log in, with excellent call quality. We... record all conversations and are able to download them and to send to our clients who can proceed with leads. Lead and call statuses, callback, notes, and lead source features help to work with leads more effectively. We definitely recommend this to businesses looking for a system to manage leads and to make online calls. " - Martin W
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Lightning Dialer | an outbound calling product with the option to add inbound calling functionality.
All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement
Age
1999
2009
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
39
43
Total Goals
(we found evidences for)
7
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Improve digital and social presence
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Scale best practices
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Enter new markets internationally or locally
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Improve internal communications
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Increase sales & revenue
- See 4 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve efficiency
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Launch new products
- See 2 more
Top Channels
Channels Used
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phone calls
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e-mail
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offline
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point of sale
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website
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text SMS
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on premises
- See 4 more
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phone calls
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e-mail
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offline
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point of sale
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website
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text SMS
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on premises
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
