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Lilt vs SAP Extended Enterprise Content Management by OpenText: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Lilt vs. SAP Extended Enterprise Content Management by OpenText is based on a specific set of business needs and context. The comparison uses 563 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Lilt and SAP Extended Enterprise Content Management by OpenText

Lilt, and SAP Extended Enterprise Content Management by OpenText belong to a category of solutions that help Content Management Systems. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Lilt covers Workflow Management, Sales Document Management with Phone Calls, Campaign Management, Content Management, etc.

SAP Extended Enterprise Content Management by OpenText focuses on Content Management with Offline, Collaboration with Offline, Offer Management, Engagement Management, etc.

"There was always quite a big gap between launching content in English then having anywhere from a couple of weeks to a couple of months before you get the localized content back. Speed is really important to us, and with our previous vendor, there w...as a lot of waiting for the translations to come back before we could get them into our platform. " - Curtis Deysel

"SAP software supports our core business and administrative processes – it is everywhere in our Organization and helps us deliver on our mission to realize a better-run world. With SAP Extended ECM, it’s now faster and easier for our people to find t...he files and information they are looking for. " - Peter Holzleitner

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Lilt

Focus area

Software Failure Risk

  • medium

logo SAP Extended Enterprise Content Management by OpenText

Focus area

Software Failure Risk

  • medium

About

Modern way to build better customer experience

Content Management with digital processes and real-time information

Age

1972

Financials

SERIES A

IPO

Business Need

Total Processes
(we found evidences for)

39

12

Total Goals
(we found evidences for)

10

4

Top Processes

Evidences indicate better relative satisfaction


workflow management


campaign management


content management


sales document management

proposal & quote management

contract management


competitive intelligence


helpdesk management


training & onboarding


communication management

sending & publishing communications


international marketing



generation of new leads


customer case management


knowledge management


community building




engagement management

engaging and following up



Top Goals

Goals Achieved

  • Enter new markets internationally or locally

  • Improve ROI

  • Acquire customers

  • Scale best practices

  • Establish thought leadership

  • Enhance customer relationships

  • Grow market share

  • Improve consistency

  • Improve efficiency

  • Improve visibility

  • See 7 more
  • Improve ROI

  • Enhance customer relationships

  • Improve stakeholder relations

  • Scale best practices

  • See 1 more

Top Channels

Channels Used

  • offline

  • point of sale

  • video

  • social media

  • e-mail

  • See 2 more
  • offline

  • point of sale

  • video

  • social media

  • e-mail

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting