Comparison Summary
This comparison report of Listen360 Customer Engagement Platform vs. Google Forms is based on a specific set of business needs and context. The comparison uses 37874 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Listen360 Customer Engagement Platform and Google Forms
Listen360 Customer Engagement Platform, Google Forms, UserVoice, Medallia Agent Connect, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Listen360 Customer Engagement Platform covers Engaging Conversational Surveys with Chat, Collecting Feedback with Website, Sales Document Management with Offline, Communication Management with Website, etc.
Google Forms focuses on Collecting Feedback, Collaboration, Content Management, Sales Document Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Listen360 Customer Engagement Platform
Focus area
Listen360 Customer Engagement Platform is better than Google Forms for
Software Failure Risk
Google Forms
Focus area
Google Forms is better than Listen360 Customer Engagement Platform for
Software Failure Risk
About
Customer feedback tool to make products and services more meaningful to the customers you serve.
Online Surveys to collect and organize information
Financials
PRIVATE
SERIES A
Business Need
Total Processes
(we found evidences for)
46
95
Total Goals
(we found evidences for)
12
15
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
-
Improve efficiency
-
Acquire customers
-
Manage risk
-
Improve digital and social presence
-
Enter new markets internationally or locally
-
Improve consistency
-
Build brand awareness
-
Scale best practices
-
Increase sales & revenue
-
Improve brand engagement
-
Improve internal communications
- See 9 more
-
Acquire customers
-
Enhance customer relationships
-
Improve internal communications
-
Launch new products
-
Increase sales & revenue
-
Improve efficiency
-
Improve digital and social presence
-
Establish thought leadership
-
Scale best practices
-
Enter new markets internationally or locally
-
Grow market share
-
Build brand awareness
-
Improve stakeholder relations
-
Improve ROI
-
Improve brand engagement
- See 12 more
Top Channels
Channels Used
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e-mail
-
social media
-
website
-
offline
-
point of sale
-
phone calls
-
trade shows
-
chat
-
video
-
user generated content
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blogs
-
mobile
-
promotions
-
Slack
-
events
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on premises
-
newsletter
-
causes and charity
-
Facebook
-
games
-
text SMS
-
mobile app
-
Skype
-
Twitter
-
mass media
-
Whatsapp
-
radio
-
coupons
-
display advertisement
-
out of home
-
brochure
-
Facebook page
-
movies
-
LinkedIn
-
Instagram
- See 32 more
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e-mail
-
social media
-
website
-
offline
-
point of sale
-
phone calls
-
trade shows
-
chat
-
video
-
user generated content
-
blogs
-
mobile
-
promotions
-
Slack
-
events
-
on premises
-
newsletter
-
causes and charity
-
Facebook
-
games
-
text SMS
-
mobile app
-
Skype
-
Twitter
-
mass media
-
Whatsapp
-
radio
-
coupons
-
display advertisement
-
out of home
-
brochure
-
Facebook page
-
movies
-
LinkedIn
-
Instagram
- See 32 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
