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Compare Listen360 Customer Engagement Platform vs IFS Cloud

Failure Risk Guidance Security Report ?

Failure Risk for Listen360 Customer Engagement Platform medium Failure Risk for IFS Cloud low
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Comparison Summary

For Listen360 Customer Engagement Platform vs IFS Cloud comparison, Our AI algorithm looked at 6712 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Listen360 Customer Engagement Platform and IFS Cloud to solve their respective business needs.

Pros and cons of Listen360 Customer Engagement Platform and IFS Cloud

Listen360 Customer Engagement Platform is more suited to businesses that require Engaging Conversational Surveys with Chat and Collecting Feedback with Website where as IFS Cloud is focused towards Sales Document Management with Mobile and Engagement Management .

logo Listen360 Customer Engagement Platform

Focus area

Listen360 Customer Engagement Platform is better than IFS Cloud for

Software Failure Risk

  • medium

logo IFS Cloud

Focus area

Software Failure Risk

  • low

About

Customer feedback tool to make products and services more meaningful to the customers you serve.

Cloud software for companies who want to differentiate on service

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

46

25

Total Goals
(we found evidences for)

12

8

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (263)

Read Reviews (1)

measuring net promoter score

Read Reviews (37)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (11)

Read Reviews (1)

engagement management

Read Reviews (258)

Read Reviews (7)

engaging and following up

Read Reviews (221)

Read Reviews (4)

sales document management

Read Reviews (109)

Read Reviews (8)

contract management

Read Reviews (108)

Read Reviews (7)

communication management

Read Reviews (103)

Read Reviews (0)

sending & publishing communications

Read Reviews (102)

Read Reviews (0)

advertisement

Read Reviews (63)

Read Reviews (0)

competitive intelligence

Read Reviews (43)

Read Reviews (2)

relationship management

Read Reviews (31)

Read Reviews (2)

sales call management

Read Reviews (30)

Read Reviews (0)

billing and invoice management

Read Reviews (19)

Read Reviews (0)

merger and acquisition

Read Reviews (16)

Read Reviews (0)

contact list management

Read Reviews (13)

Read Reviews (3)

loyalty management

Read Reviews (12)

Read Reviews (1)

customise loyalty program

Read Reviews (12)

Read Reviews (1)

rating and review management

Read Reviews (12)

Read Reviews (0)

generation of new leads

Read Reviews (11)

Read Reviews (0)

social media marketing

Read Reviews (10)

Read Reviews (0)

payment management

Read Reviews (9)

Read Reviews (0)

social media management

Read Reviews (5)

Read Reviews (0)

social media analytics

Read Reviews (3)

Read Reviews (0)

sales review & feedback

Read Reviews (4)

Read Reviews (0)

content management

Read Reviews (3)

Read Reviews (0)

content publishing

Read Reviews (3)

Read Reviews (0)

lead qualification

Read Reviews (3)

Read Reviews (0)

lead qualification: technographic

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (0)

Read Reviews (3)

products & pricelist management

Read Reviews (0)

Read Reviews (2)

business development

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Acquire customers

  • Manage risk

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve consistency

  • Build brand awareness

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Improve internal communications

  • See 9 more

  • Enhance customer relationships

  • Improve visibility

  • Grow market share

  • Scale best practices

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • See 5 more

Top Channels

Channels Used

  • mobile

  • mobile

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting