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Listen360 Customer Engagement Platform vs Informizely platform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Listen360 Customer Engagement Platform vs. Informizely platform is based on a specific set of business needs and context. The comparison uses 6888 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Listen360 Customer Engagement Platform and Informizely platform

Listen360 Customer Engagement Platform, Informizely platform, UserVoice, Medallia Agent Connect, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Listen360 Customer Engagement Platform covers Engaging Conversational Surveys with Chat, Collecting Feedback with Website, Sales Document Management with Offline, Communication Management with Website, etc.

Informizely platform focuses on Collecting Feedback with Website, Communication Management with Promotions, Promotion Management with Promotions, Discount Management with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Listen360 Customer Engagement Platform

Focus area

Listen360 Customer Engagement Platform is better than Informizely platform for

Software Failure Risk

  • medium

logo Informizely platform

Focus area

Software Failure Risk

  • low

About

Customer feedback tool to make products and services more meaningful to the customers you serve.

Survey Platform to Improve Website, Service and Conversion Rate

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

46

24

Total Goals
(we found evidences for)

12

6

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


sales document management

contract management


communication management

sending & publishing communications



competitive intelligence


relationship management


sales call management




billing and invoice management



merger and acquisition


contact list management


loyalty management

customise loyalty program


rating and review management


generation of new leads


social media marketing


payment management



social media management

social media analytics


sales review & feedback



content management

content publishing


lead qualification

lead qualification: technographic




promotion management


discount management


conversion management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Acquire customers

  • Manage risk

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve consistency

  • Build brand awareness

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Improve internal communications

  • See 9 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Acquire customers

  • See 3 more

Top Channels

Channels Used

  • promotions

  • website

  • e-mail

  • coupons

  • newsletter

  • mobile

  • user generated content

  • blogs

  • games

  • chat

  • See 7 more
  • promotions

  • website

  • e-mail

  • coupons

  • newsletter

  • mobile

  • user generated content

  • blogs

  • games

  • chat

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting