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Listen360 Customer Engagement Platform vs Startquestion survey: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Listen360 Customer Engagement Platform vs. Startquestion survey is based on a specific set of business needs and context. The comparison uses 6999 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Listen360 Customer Engagement Platform and Startquestion survey

Listen360 Customer Engagement Platform, Startquestion survey, UserVoice, Medallia Agent Connect, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Listen360 Customer Engagement Platform covers Engaging Conversational Surveys with Chat, Collecting Feedback with Website, Sales Document Management with Offline, Communication Management with Website, etc.

Startquestion survey focuses on Collecting Feedback with Promotions, Sales Document Management, Helpdesk Management, Market Research, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Listen360 Customer Engagement Platform

Focus area

Listen360 Customer Engagement Platform is better than Startquestion survey for

Software Failure Risk

  • medium

logo Startquestion survey

Focus area

Software Failure Risk

  • low

About

Customer feedback tool to make products and services more meaningful to the customers you serve.

Survey software for professionals and companies researching clients, employees and the community

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

46

24

Total Goals
(we found evidences for)

12

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


sales document management


communication management

sending & publishing communications



competitive intelligence


relationship management


sales call management




billing and invoice management



merger and acquisition


contact list management


loyalty management

customise loyalty program


rating and review management


generation of new leads


social media marketing


payment management



social media management

social media analytics


sales review & feedback



content management

content publishing


lead qualification

lead qualification: technographic




helpdesk management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Acquire customers

  • Manage risk

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve consistency

  • Build brand awareness

  • Scale best practices

  • Increase sales & revenue

  • Improve brand engagement

  • Improve internal communications

  • See 9 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

Top Channels

Channels Used

  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more
  • promotions

  • e-mail

  • point of sale

  • offline

  • website

  • user generated content

  • blogs

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting