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Listrak vs Mailsuite (formerly Mailtrack): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Listrak vs. Mailsuite (formerly Mailtrack) is based on a specific set of business needs and context. The comparison uses 2866 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Listrak and Mailsuite (formerly Mailtrack)

Listrak, Acoustic Campaign, ReSci, etc., belong to a category of solutions that help Marketing Automation, whereas Mailsuite (formerly Mailtrack), Polymail, Saleshandy, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Listrak covers Engagement Management, Lead Analytics, Campaign Management with E-Mail, Helpdesk Management, etc.

Mailsuite (formerly Mailtrack) focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Social Media Management with Social Media, Follower Management with E-Mail, etc.

"When Listrak shared the details of the GXP program, we knew that it would accelerate our growth. Our three-year partnership continues to be an outstanding investment. " - John Coughlin

"I don't have to wait around for days to wonder if a response is coming or if the email has not even been received due to an address error. " - Matt Bottoms

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Listrak

Focus area

Listrak is better than Mailsuite (formerly Mailtrack) for

Software Failure Risk

  • medium

logo Mailsuite (formerly Mailtrack)

Focus area

Mailsuite (formerly Mailtrack) is better than Listrak for

Software Failure Risk

  • medium

About

Marketing automation platform that delivers seamless, personalized cross-channel interactions

Free email tracking for Gmail, with data security and email notifications

Age

1999

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

67

33

Total Goals
(we found evidences for)

14

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence



campaign management

campaign analytics


communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management


social media management

social media analytics

engaging on social media




contact list management


loyalty management

identify target customers



social media marketing


segmentation and targeting


promotion management


discount management


sales document management

contract management

proposal & quote management



lifetime value management



training & onboarding


customer feedback management

measuring customer satisfaction



lead qualification

lead qualification: behavioural


personalized marketing


workflow management


competitive intelligence


touchpoint management



conversion management


products & pricelist management


content management


generation of new leads



follower management


rating and review management



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Increase customer life time value

  • Improve digital and social presence

  • Grow market share

  • Improve efficiency

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve consistency

  • Build brand awareness

  • Increase average basket value

  • See 11 more
  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Improve digital and social presence

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • mobile

  • mobile app

  • promotions

  • offline

  • point of sale

  • social media

  • user generated content

  • blogs

  • website

  • chat

  • Slack

  • See 10 more
  • e-mail

  • phone calls

  • mobile

  • mobile app

  • promotions

  • offline

  • point of sale

  • social media

  • user generated content

  • blogs

  • website

  • chat

  • Slack

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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high

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Business Setting