livepro vs Document360: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for livepro medium Failure Risk for Document360 medium

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Comparison Summary

This comparison report of livepro vs. Document360 is based on a specific set of business needs and context. The comparison uses 1340 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing livepro and Document360

livepro, Document360, ComAround Knowledge™, PHPKB Knowledge Management Software, etc., belong to a category of solutions that help Knowledge Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

livepro covers Knowledge Management, Engagement Management, Customer Feedback Management, Helpdesk Management with Phone Calls, etc.

Document360 focuses on Knowledge Management, Communication Management with E-Mail, Helpdesk Management with Chat, Collaboration, etc.

"We had tried programs like SharePoint, Salesforce and Microsoft Dynamics but they weren’t adaptable and didn’t give us the control we needed. We are so pleased we chose livepro for our knowledge management as our team find it so easy to use and that... is the most important thing for a KM system. " - Libby Ewing-Jarvie

"Document360 provides a great combination of performance, design, and convenience. All at a reasonable price! " - Ryan Brooks

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

livepro

Focus area

livepro is better than Document360 for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

Document360

Focus area

Document360 is better than livepro for

knowledge management

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

About

livepro: Customer Experience Knowledge Management

The Knowledge Base Platform, engineered for growing companies

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

knowledge management

Read Reviews (129)

Read Reviews (94)

creating knowledge base

Read Reviews (2)

engagement management

Read Reviews (47)

Read Reviews (10)

engaging and following up

Read Reviews (37)

Read Reviews (8)

customer feedback management

Read Reviews (31)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (25)

Read Reviews (0)

measuring net promoter score

Read Reviews (3)

Read Reviews (0)

training & onboarding

Read Reviews (20)

Read Reviews (6)

helpdesk management

Read Reviews (18)

Read Reviews (19)

contact list management

Read Reviews (8)

Read Reviews (0)

content management

content curation

communication management

Read Reviews (6)

Read Reviews (22)

sending & publishing communications

collaboration

lifetime value management

Read Reviews (5)

Read Reviews (0)

sales call management

call searching

workflow management

Read Reviews (4)

Read Reviews (0)

customer case management

Read Reviews (4)

Read Reviews (0)

campaign management

campaign analytics

rating and review management

offer management

coaching

category management

Read Reviews (0)

Read Reviews (6)

SeealllessActivities

Top Goals

Goals Achieved

Acquire customers
Enhance customer relationships
Scale best practices
Improve ROI
Launch new products
Improve internal communications
Improve consistency
Improve navigation
Improve efficiency
Establish thought leadership
See 7 more

Improve brand engagement
Acquire customers
Build brand awareness
Launch new products
See 1 more

Top Channels

Channels Used

user generated content
blogs
chat
website
e-mail
mobile
offline
on premises
Slack
mobile app
video
See 8 more

user generated content
blogs
chat
website
e-mail
mobile
offline
on premises
Slack
mobile app
video
See 8 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

livepro vs Document360: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Comparison Summary

This comparison report of livepro vs. Document360 is based on a specific set of business needs and context. The comparison uses 1340 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing livepro and Document360

livepro, Document360, ComAround Knowledge™, PHPKB Knowledge Management Software, etc., belong to a category of solutions that help Knowledge Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

livepro covers Knowledge Management, Engagement Management, Customer Feedback Management, Helpdesk Management with Phone Calls, etc.

Document360 focuses on Knowledge Management, Communication Management with E-Mail, Helpdesk Management with Chat, Collaboration, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

livepro

Focus area

livepro is better than Document360 for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Document360

Focus area

Document360 is better than livepro for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for livepro

Get a personalised risk report for Document360

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.