Lob Print & Mail vs. Sendoso: Marketing Automation Solution Comparison 2025

Overview: Lob Print & Mail and Sendoso as Marketing Automation Category solutions.

Lob Print & Mail and Sendoso, both leaders in marketing automation, offer distinct capabilities tailored to diverse business needs. Lob Print & Mail focuses on engagement and workflow management with robust analytics, appealing to financial and healthcare sectors. Sendoso excels in customer gifting and lead engagement, boosting response rates and deal cycles, making it a favorite in software and tech industries. Their support structures cater to both immediate needs and complex integrations, ensuring an adaptable fit across enterprises.

Lob Print & Mail: Lob’s direct mail API platform automates physical mail campaigns by integrating with your tech stack. Book a demo today to see how it works.

Sendoso: Sendoso's AI-Enhanced Gifting Automation Platform automates personalized gifting campaigns to drive revenue. It is data-backed by over 100,000 users and tens of millions of gifts sent.

Lob Print & Mail and Sendoso: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Lob Print & Mail simplifies direct marketing and workflow management, making processes smoother for marketing teams needing efficient engagement management. read more →

Sendoso specializes in customer and prospect gifting, along with account-based marketing, enhancing marketing efforts with unique engagement possibilities. read more →

Business Goals

Lob Print & Mail helps businesses acquire new customers and enter new markets, with a focus on growing market share and enhancing customer relationships. read more →

Sendoso targets boosting response rates and accelerating deal cycles, directly aligning with objectives focused on increasing renewals and enhancing customer interactions. read more →

Core Features

Lob Print & Mail stands out with extensive custom reporting and integrations, supporting users who require detailed analytics and data import/export capabilities. read more →

Sendoso offers powerful AI features, extensive integrations, and strong data security, catering to users aiming for high-level analytics and simplified platform migrations. read more →

Vendor Support

Lob Print & Mail provides 24/7 support and email assistance, ideal for enterprises requiring continuous and direct communication channels. read more →

Sendoso boasts robust support, including 24/7 helpdesk, email, phone, and chat options, accommodating diverse customer needs across large-scale operations. read more →

Segments and Industries

Lob Print & Mail is favored by large enterprises in financial services and healthcare, reflecting its strength in highly regulated industries. read more →

Sendoso is popular among enterprises in computer software and IT services, indicating its strong fit within fast-paced tech environments. read more →

Operational Alignment

Lob Print & Mail integrates well into complex enterprise workflows, offering solutions that cater to offline and omnichannel marketing operations. read more →

Sendoso fits seamlessly into tech-driven marketing environments, with its versatile channels, catering predominantly to enterprises with online and phone-based engagement needs. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

Email Support

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24/7 Support

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Phone Support

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Chat Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Lob Print & Mail and Sendoso

What makes Lob Print & Mail and Sendoso ideal for Engagement Management?

Lob Print Mail and Sendoso both enable businesses to engage with customers through personalized mailings. Lob Print Mail focuses on triggering direct mail based on customer behavior or milestones and integrating mail into omni-channel strategies. Sendoso emphasizes personalized gifts and handwritten notes to cultivate relationships and drive engagement. Lob Print Mail excels at targeted mailings, while Sendoso excels at enhancing customer relationships through personalized gifts. However, Sendoso has experienced limitations with inventory return, as reflected in customer feedback.

"...You can trigger direct mail engagements based on customer behavior or milestones...." Peer review from Lob

"...The main benefit is that it's a really nice way to re-engage people of interest...." Peer review from Information Technology and Services

How does Lob Print & Mail and Sendoso address your Direct Marketing Challenges?

Lob Print Mail and Sendoso both provide tools for direct mail marketing. Both platforms enable businesses to create targeted campaigns by leveraging customer data. However, Lob Print Mail focuses primarily on direct mail marketing, offering features like automated mail campaigns and integrating direct mail into broader marketing strategies. In contrast, Sendoso offers a wider range of services, including corporate gifting and account-based marketing, in addition to direct mail.

"...RealMailers Automates Direct Mail Marketing to Help Their Clients Sell Homes. ..." Case Study Realeflow

"...Sendoso enables your sales team to gift to who they want, when they want as well as gives you options as a marketers to build direct mail account-based programs that matter...." Peer review by Katie D., Marketing Manager, Events - RollWorks, Marketing and Advertising