Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Improve digital and social presence
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Scale best practices
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Enter new markets internationally or locally
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Establish thought leadership
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Improve ROI
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Improve internal communications
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Improve stakeholder relations
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Improve brand engagement
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Build brand awareness
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Increase sales & revenue
- See 9 more
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Acquire customers
-
Enhance customer relationships
-
Increase sales & revenue
-
Scale best practices
-
Improve ROI
-
Improve brand engagement
-
Improve internal communications
-
Improve visibility
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Build brand awareness
-
Improve efficiency
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Shorten ramp up time
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Establish thought leadership
-
Improve stakeholder relations
- See 10 more
Top Channels
Channels Used
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phone calls
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offline
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e-mail
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video
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website
-
chat
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on premises
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events
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trade shows
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mobile
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support groups
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user generated content
-
blogs
-
point of sale
-
mobile app
-
promotions
-
social media
-
games
-
Skype
- See 16 more
-
phone calls
-
offline
-
e-mail
-
video
-
website
-
chat
-
on premises
-
events
-
trade shows
-
mobile
-
support groups
-
user generated content
-
blogs
-
point of sale
-
mobile app
-
promotions
-
social media
-
games
-
Skype
- See 16 more
