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Lokalise vs Jira Service Management: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Lokalise vs. Jira Service Management is based on a specific set of business needs and context. The comparison uses 2013 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Lokalise and Jira Service Management

Lokalise belong to a category of solutions that help Collaboration and Productivity, whereas Jira Service Management belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Lokalise covers Workflow Management, Collaboration, Helpdesk Management with Promotions, Training & Onboarding with Mobile, etc.

Jira Service Management focuses on Helpdesk Management, Workflow Management, Collaboration, Training & Onboarding, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Lokalise

Focus area

Software Failure Risk

  • low

logo Jira Service Management

Focus area

Software Failure Risk

  • medium

About

Lokalise: web & mobile app localization. Translation platform & services

Jira Service Management | flexible, collaborative ITSM solution...

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

22

38

Total Goals
(we found evidences for)

6

11

Top Processes

Evidences indicate better relative satisfaction


workflow management



helpdesk management


training & onboarding


sales document management

proposal & quote management

contract management


products & pricelist management


communication management

sending & publishing communications


international marketing



campaign management



generation of new leads


customer feedback management


content management


knowledge management


engaging and following up


engagement management

engaging and following up


community building


meeting management


sales call management

meeting management


Top Goals

Goals Achieved

  • Enter new markets internationally or locally

  • Launch new products

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • Build brand awareness

  • See 3 more
  • Enhance customer relationships

  • Improve internal communications

  • Improve efficiency

  • Acquire customers

  • Manage risk

  • Scale best practices

  • Improve ROI

  • Launch new products

  • Grow market share

  • Build brand awareness

  • Improve visibility

  • See 8 more

Top Channels

Channels Used

  • chat

  • user generated content

  • blogs

  • e-mail

  • offline

  • Slack

  • promotions

  • website

  • mobile

  • events

  • trade shows

  • video

  • review sites

  • Amazon

  • point of sale

  • on premises

  • mobile app

  • See 14 more
  • chat

  • user generated content

  • blogs

  • e-mail

  • offline

  • Slack

  • promotions

  • website

  • mobile

  • events

  • trade shows

  • video

  • review sites

  • Amazon

  • point of sale

  • on premises

  • mobile app

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting