Jira Service Management Overview
Jira Service Management offers flexible IT service desk and ITSM software designed for future needs. A free trial of Jira Service Desk is available today.
Use Cases
Customers recommend Helpdesk Management, Workflow Management, Collaboration, as the business use cases that they have been most satisfied with while using Jira Service Management.
Business Priorities
Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Jira Service Management.
Jira Service Management Use-Cases and Business Priorities: Customer Satisfaction Data
Jira Service Management's features include Ticketing, Alerts: Popups & Notifications, Templates, etc. and Jira Service Management support capabilities include Chat Support, Phone Support, Email Support, etc. also Jira Service Management analytics capabilities include Custom Reports, and Analytics.
Jira Service Management, Lokalise, NinjaOne (formerly NinjaRMM), Giva, Cayzu Help Desk, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Comprehensive Insights on Jira Service Management Use Cases
How efficiently Does Jira Service Management manage your Helpdesk Management?
How does Jira Service Management facilitate Workflow Management?
What makes Jira Service Management ideal for Collaboration?
What Are the key features of Jira Service Management for Onboarding?
What benefits does Jira Service Management offer for Knowledge Management?
19+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Jira Service Management solved their Help Desk needs. Cuspera uses 746 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Case Studies
CASE STUDY Royal Caribbean
CASE STUDY United Airlines
CASE STUDY Software AG
CASE STUDY Roblox
CASE STUDY Sony Music Publishing
CASE STUDY The Very Group
Video
Introduction to Jira Service Management

Frequently Asked Questions(FAQ)
for Jira Service Management
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What are the top features of Jira Service Management?
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Jira Service Management Competitors
Jira Service Management Features
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FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Custom Reports | Read Reviews (56) |
Analytics | Read Reviews (14) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (1) |
Custom Reports | Read Reviews (56) |
Analytics | Read Reviews (14) |
Jira Service Management Integrations
Jira Service Management integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Jira Service Management
Software Failure Risk Guidance
?for Jira Service Management
Overall Risk Meter
Top Failure Risks for Jira Service Management
Atlassian US, Inc News
Atlassians new Loom features aim to transform business communication - India Technology News
Atlassian has upgraded its Loom asynchronous video platform with new AI-powered features to streamline business communication. The enhancements target pain points like time zone coordination, reducing live meetings, and simplifying training content sharing. Loom now enables teams to record, share, and search video messages, aiming to boost productivity and address inefficiencies in information discovery for global teams.
GitLab, Atlassian Patch High-Severity Vulnerabilities
GitLab, Atlassian Patch High-Severity Vulnerabilities
Atlassian to Report Q2 FY2025 Earnings on January 30: Conference Call Details Announced - StockTitan
Atlassian will announce its Q2 FY2025 earnings on January 30 and has released details for the conference call.
Atlassian Announces Date for Second Quarter of Fiscal Year 2025 Financial Results - Business Wire
Atlassian announced the date for its second-quarter financial results for fiscal year 2025.
Atlassian US, Inc Profile
Company Name
Atlassian US, Inc
Company Website
https://www.atlassian.com/HQ Location
Level 6/341 George St, Sydney, NSW 2000, AU
Employees
1001-5000
Social
Financials
PRIVATE