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LoyaltyTrac® vs Epsilon PeopleCloud Loyalty: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of LoyaltyTrac® vs. Epsilon PeopleCloud Loyalty is based on a specific set of business needs and context. The comparison uses 588 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LoyaltyTrac® and Epsilon PeopleCloud Loyalty

LoyaltyTrac®, and Epsilon PeopleCloud Loyalty belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LoyaltyTrac® covers Loyalty Management, Helpdesk Management, Social Media Management, Sales Incentive Management, etc.

Epsilon PeopleCloud Loyalty focuses on Loyalty Management with Promotions, Engagement Management with Offline, Competitive Intelligence with Offline, Lifetime Value Management, etc.

"Performance Loyalty Group has been a great partner for our business. They work very hard to provide quality products and services. The staff are very professional and are always very responsive in providing whatever we need. We have been with them a...lmost 5 years so far and both LoyaltyTrac and UltraCare provide great results for our company " - Arnie Dempsey

"They listen, they are incredibly responsive and they are fluent in solutions. Epsilon brings a lens specific to our program and finds a way to enhance it " - Jaclyn Teffeau

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LoyaltyTrac®

Focus area

Software Failure Risk

  • medium

logo Epsilon PeopleCloud Loyalty

Focus area

Epsilon PeopleCloud Loyalty is better than LoyaltyTrac® for

Software Failure Risk

  • medium

About

LoyaltyTrac Rewards Program for maximum ease-of-use and profitability

Customer-Centric Loyalty Programs to create loyalty experiences that power lifetime connections with user customers

Age

1969

Financials

PRIVATE

M&A

Business Need

Total Processes
(we found evidences for)

16

19

Total Goals
(we found evidences for)

5

12

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


helpdesk management


social media management

social media analytics


sales document management



redemption management


sales incentive management



lifetime value management



generation of new leads


engaging and following up


engagement management

engaging and following up


competitive intelligence



sending & publishing communications


communication management

sending & publishing communications



campaign management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase customer life time value

  • Scale best practices

  • Increase sales & revenue

  • See 2 more
  • Acquire customers

  • Enhance customer relationships

  • Grow market share

  • Improve ROI

  • Increase customer life time value

  • Scale best practices

  • Increase sales & revenue

  • Build brand awareness

  • Improve efficiency

  • Improve brand engagement

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • See 9 more

Top Channels

Channels Used

  • offline

  • e-mail

  • point of sale

  • promotions

  • user generated content

  • blogs

  • movies

  • television

  • mass media

  • phone calls

  • text SMS

  • omnichannel

  • mobile

  • newsletter

  • video

  • See 12 more
  • offline

  • e-mail

  • point of sale

  • promotions

  • user generated content

  • blogs

  • movies

  • television

  • mass media

  • phone calls

  • text SMS

  • omnichannel

  • mobile

  • newsletter

  • video

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting