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LoyaltyXpert vs iVend Loyalty: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of LoyaltyXpert vs. iVend Loyalty is based on a specific set of business needs and context. The comparison uses 1001 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LoyaltyXpert and iVend Loyalty

LoyaltyXpert, iVend Loyalty, RepeatRewards, Loopy Loyalty, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LoyaltyXpert covers Loyalty Management, Engagement Management with Mobile, Lead Tracking, Lead Engagement, etc.

iVend Loyalty focuses on Loyalty Management with Promotions, Engagement Management with Offline, Sales Incentive Management with Promotions, Merchandising with Offline, etc.

"The team of LoyaltyXpert has a deep, working knowledge of how business decisions are made within IT Networking. The research and experience are extremely valuable to any business that is seeking to improve the method behind making customer decisions.... I would recommend LoyaltyXpert to any business that is seeking valuable insight and consulting to help them get more value from their customer decisions. " - Digisol Systems Ltd

"We needed to upgrade the retail infrastructure as Distroller is expanding very fast, and iVend Retail proved to be the natural choice. The solution gave us across-the-board visibility and faster decision-making capacity. With iVend Retail, we achiev...ed true retail integration " - Eduardo Figueroa

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LoyaltyXpert

Focus area

Software Failure Risk

  • medium

logo iVend Loyalty

Focus area

Software Failure Risk

  • low

About

Loyalty management platform that connect and engage the business users on one platform

A flexible points & rewards management application on digitally or on a card

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

30

34

Total Goals
(we found evidences for)

8

9

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

create engagement based loyalty

create transaction based loyalty


engagement management

engaging and following up




communication management

tracking & monitoring communications



campaign management


sales incentive management


lifetime value management


relationship management


generation of new leads


products & pricelist management


advocacy management


competitive intelligence


customer feedback management



promotion management


trade show marketing


social media analytics


social media management

social media analytics


discount management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Acquire customers

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve ROI

  • Launch new products

  • Build brand awareness

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Establish thought leadership

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • Improve stakeholder relations

  • Improve visibility

  • See 6 more

Top Channels

Channels Used

  • promotions

  • offline

  • point of sale

  • mobile

  • coupons

  • e-mail

  • mobile app

  • text SMS

  • omnichannel

  • trade shows

  • events

  • phone calls

  • on premises

  • See 10 more
  • promotions

  • offline

  • point of sale

  • mobile

  • coupons

  • e-mail

  • mobile app

  • text SMS

  • omnichannel

  • trade shows

  • events

  • phone calls

  • on premises

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting