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LoyaltyXpert vs Touchpoint: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of LoyaltyXpert vs. Touchpoint is based on a specific set of business needs and context. The comparison uses 1933 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing LoyaltyXpert and Touchpoint

LoyaltyXpert, Touchpoint, RepeatRewards, Loopy Loyalty, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

LoyaltyXpert covers Loyalty Management, Engagement Management with Mobile, Lead Tracking, Lead Engagement, etc.

Touchpoint focuses on Helpdesk Management with Mobile, Engagement Management with Mobile, Communication Management with E-Mail, Contact List Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo LoyaltyXpert

Focus area

LoyaltyXpert is better than Touchpoint for

Software Failure Risk

  • medium

logo Touchpoint

Focus area

Touchpoint is better than LoyaltyXpert for

Software Failure Risk

  • medium

About

Loyalty management platform that connect and engage the business users on one platform

Touchpoint.io | POS solution offers robust control, rich reporting, and rapid

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

30

33

Total Goals
(we found evidences for)

8

4

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

create engagement based loyalty

create transaction based loyalty


engagement management

engaging and following up




communication management

tracking & monitoring communications



campaign management


sales incentive management


lifetime value management


relationship management


generation of new leads


products & pricelist management


advocacy management



contact list management



touchpoint management


helpdesk management


membership management


training & onboarding



payment management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve brand engagement

  • Acquire customers

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve ROI

  • Launch new products

  • Build brand awareness

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more
  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting