Comparison Summary
This comparison report of Loyalzoo vs. Fielo platform is based on a specific set of business needs and context. The comparison uses 1558 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Loyalzoo and Fielo platform
Loyalzoo, Fielo platform, smile.io, Loopy Loyalty, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Loyalzoo covers Loyalty Management, Helpdesk Management, Sales Document Management, Communication Management with E-Mail, etc.
Fielo platform focuses on Loyalty Management with Phone Calls, Social Media Management with Social Media, Social Media Marketing with Social Media, Communication Management with Social Media, etc.
"A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was ...in which club, and what perks they received. I also kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that! " - Sarah Medcalf
"We've been working with them for 4 years and it´s been a great experience, we definitely recommend them. " - Germán Fonseca
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About
Digital loyalty card service for independent retailers to drive customers back
Incentive Automation Platform - Fielo Incentive Automation
Age
2013
Financials
SEED
Business Need
Total Processes
(we found evidences for)
32
28
Total Goals
(we found evidences for)
12
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve consistency
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Scale best practices
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Improve brand engagement
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Build brand awareness
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Launch new products
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Improve digital and social presence
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Enter new markets internationally or locally
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Increase customer life time value
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Improve internal communications
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Enhance customer relationships
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Increase sales & revenue
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Improve ROI
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Acquire customers
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Scale best practices
- See 2 more
Top Channels
Channels Used
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video
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social media
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e-mail
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website
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channel partners
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phone calls
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promotions
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coupons
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video
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social media
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e-mail
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website
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channel partners
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phone calls
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promotions
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coupons
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High