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Loyalzoo vs Fielo platform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Loyalzoo vs. Fielo platform is based on a specific set of business needs and context. The comparison uses 1558 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Loyalzoo and Fielo platform

Loyalzoo, Fielo platform, smile.io, Loopy Loyalty, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Loyalzoo covers Loyalty Management, Helpdesk Management, Sales Document Management, Communication Management with E-Mail, etc.

Fielo platform focuses on Loyalty Management with Phone Calls, Social Media Management with Social Media, Social Media Marketing with Social Media, Communication Management with Social Media, etc.

"A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was ...in which club, and what perks they received. I also kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that! " - Sarah Medcalf

"We've been working with them for 4 years and it´s been a great experience, we definitely recommend them. " - Germán Fonseca

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Loyalzoo

Focus area

Loyalzoo is better than Fielo platform for

Software Failure Risk

  • medium

logo Fielo platform

Focus area

Fielo platform is better than Loyalzoo for

Software Failure Risk

  • medium

About

Digital loyalty card service for independent retailers to drive customers back

Incentive Automation Platform - Fielo Incentive Automation

Age

2013

Financials

SEED

Business Need

Total Processes
(we found evidences for)

32

28

Total Goals
(we found evidences for)

12

5

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

identify target customers


helpdesk management


sales document management


communication management

sending & publishing communications



engagement management

engaging and following up


contact list management


lifetime value management


social media marketing


customer feedback management


engaging on social media


scheduling post to social media


social media management

engaging on social media

scheduling post to social media


sales incentive management


relationship management



lead qualification: technographic


lead qualification

lead qualification: technographic



Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve consistency

  • Scale best practices

  • Improve brand engagement

  • Build brand awareness

  • Launch new products

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Improve internal communications

  • See 9 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Scale best practices

  • See 2 more

Top Channels

Channels Used

  • video

  • social media

  • e-mail

  • website

  • channel partners

  • phone calls

  • promotions

  • coupons

  • See 5 more
  • video

  • social media

  • e-mail

  • website

  • channel partners

  • phone calls

  • promotions

  • coupons

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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No Data

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Business Setting