Loyalzoo Overview

Loyalzoo transforms customer retention with its dynamic loyalty rewards platform. By integrating seamlessly with EPOS systems, it allows businesses to effortlessly manage loyalty programs, subscriptions, and memberships. This feature-rich solution empowers merchants to create personalized marketing campaigns, driving customer engagement and boosting revenue. Loyalzoo’s focus on ease of use ensures that businesses can quickly onboard and start seeing results. Whether enhancing customer experiences or simplifying client acquisition, Loyalzoo delivers a robust toolkit for fostering long-term customer relationships.

Use Cases

Customers recommend Loyalty Management, Helpdesk Management, Digital Signature, as the business use cases that they have been most satisfied with while using Loyalzoo.

Other use cases:

  • Sending & Publishing Communications
  • Cross Selling
  • Engaging And Following Up
  • Contacts History
  • Lifetime Value Management
  • Social Media Marketing
  • Customer Feedback Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Loyalzoo.

Other priorities:

  • Increase Sales & Revenue
  • Improve Consistency
  • Scale Best Practices
  • Improve Brand Engagement
  • Build Brand Awareness
  • Launch New Products
  • Improve Digital And Social Presence
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Improve Internal Communications
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Loyalzoo Use-Cases and Business Priorities: Customer Satisfaction Data

Loyalzoo works with different mediums / channels such as E-Mail. Offline. and Point Of Sale.

Loyalzoo's features include Gamification, Rewards, Dashboard, etc. and Loyalzoo support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Loyalzoo analytics capabilities include Analytics, and Custom Reports.

Reviews

"A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was ...in which club, and what perks they received. I also kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that!" - Sarah Medcalf

Loyalzoo, Preferred Patron, BHN Rewards, Tapmango, Zinrelo Loyalty Rewards Program, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Loyalzoo offers an affordable digital loyalty program to keep customers returning. Ideal for coffee shops, cafes, restaurants, and more, just like big brands.

Popular Business Setting

for Loyalzoo

Top Industries

  • Retail
  • Food & Beverages
  • Restaurants

Popular in

  • Small Business
  • Mid Market

Loyalzoo is popular in Retail, Food & Beverages, and Restaurants and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Loyalzoo Use Cases

What Are the key features of Loyalzoo for Loyalty Management?

How efficiently Does Loyalzoo manage your Helpdesk Management?

Why is Loyalzoo the best choice for Digital Signature?

Why is Loyalzoo the best choice for Sending & Publishing Communications?

What makes Loyalzoo ideal for Cross Selling?

20+ more Business Use Cases

39 buyers and buying teams have used Cuspera to assess how well Loyalzoo solved their Customer Loyalty Management needs. Cuspera uses 1284 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Loyalzoo testimonial

Sarah Medcalf

Manager

Top Ten Wines, Columbia, MO, USA

A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was in which club, and what perks they received. I als...o kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that!

Testimonial By Sarah Medcalf
CUSTOMERS TESTIMONIALS
Loyalzoo testimonial

Sarah Medcalf

Manager

Top Ten Wines, Columbia, MO, USA

A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was in which club, and what perks they received. I als...o kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that!

Testimonial By Sarah Medcalf

Case Studies

Restaurants

CASE STUDY Bosa Donuts

Loyalzoo helped Bosa Donuts launch a digital loyalty program. The business wanted to stand out from local competitors and keep customers coming back. They used automated marketing messages and tiered... rewards to boost engagement. After 3 years, Bosa Donuts signed up 2292 loyalty members. Their average customer spend grew by 19.8%.

Restaurants

CASE STUDY Tony Romas

Loyalzoo helped Tony Romas boost customer loyalty with a digital loyalty program. The restaurant faced tough competition from nearby food vendors and wanted to increase customer spend and retention. ...Using Loyalzoo's handsfree marketing tools and VIP promotions, Tony Romas rewarded loyal customers with a tiered system. After 5 years, they gained 1982 loyal members and saw an 11.2% increase in average spend. The solution worked seamlessly with their Clover POS for fast-paced service.

Food & Beverages

CASE STUDY Grove Park Deli

Loyalzoo helped Grove Park Deli run a digital loyalty program. The deli wanted to nurture VIP customers and boost catering sales because their location had low foot traffic. Loyalzoo let them send sp...ecial offers to loyal shoppers. After 4 years, Grove Park Deli built a base of almost 400 frequent customers. Shoppers buy an average of 2 items each visit.

Restaurants

CASE STUDY Gochisou

Loyalzoo helped Gochisou launch a digital loyalty program. Gochisou wanted to attract more lunch customers and stand out from nearby competitors. They used Loyalzoo's Handsfree Marketing tool, double... points, and marketing blasts to bring in new and repeat customers. After 4 years, Gochisou saw a 27% increase in repeat clientele and a 45% rise in average customer spend. The program made it easy for customers to join and earn rewards.

Restaurants

CASE STUDY T-Swirl Crepe

Loyalzoo helped T-Swirl Crepe run a digital loyalty program across 20 locations. The restaurant used Loyalzoo's blast marketing and Handsfree Marketing features to promote new menu items and catering... services. They targeted VIP, new, and at-risk customers with post-purchase offers. After 4 years, T-Swirl Crepe grew to 65,000 loyalty members. Their average customer spend increased by 13.6%.

Restaurants

CASE STUDY Carmela Coffee

Loyalzoo helped Carmela Coffee launch a digital loyalty program. Carmela Coffee wanted to boost cross-selling and manage fast-paced orders across four locations. They used Loyalzoo's Handsfree Market...ing and blast marketing message features to attract and retain customers. After three years, Carmela Coffee grew to 3,338 loyalty members. They saw a 36% increase in average customer spend and a 117% rise in weekly repeat purchases.

Video

Loyalzoo at A Hidden Vine

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Frequently Asked Questions(FAQ)

for Loyalzoo

What is Loyalzoo?

Loyalzoo is a loyalty management software that enables the creation and launch of an in-store loyalty program for independent retailers. It helps to enhance customer relationships and improve brand engagement.

Loyalzoo enables businesses to set up a loyalty or membership program and run it digitally on the electronic POS system, with customers no longer requiring to keep paper or plastic loyalty cards. It allows small to medium-sized businesses to run their loyalty program quickly and easily.

It signs up customers using their phone number or email address. Points, promotions, and brand notifications are automatically delivered to the customers by SMS/text or email which helps to increase sales and can be used from any chain of stores. It also provides rewarding points to customers who purchase online.

What is Loyalzoo used for?

Loyalzoo is a Customer Loyalty Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Loyalty Management, Helpdesk Management and Digital Signature .

What are the top features of Loyalzoo?

Gamification, Rewards and Dashboard are some of the top features of Loyalzoo.

Who uses Loyalzoo?

Loyalzoo is used by Retail, Food & Beverages and Restaurants among other industries.

What are Loyalzoo alternatives?

Preferred Patron, BHN Rewards, Tapmango and Zinrelo Loyalty Rewards Program are popular alternatives for Loyalzoo.

Where is Loyalzoo located?

Loyalzoo is headquartered at 12 hammersmith Grove, London W6 7AP, United Kingdom.
lightning

Peers used Loyalzoo for loyalty management and helpdesk management

Loyalzoo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.63/5 ★

Read Reviews (7)
Custom Reports

3.57/5 ★

Read Reviews (91)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.63/5 ★

Read Reviews (7)
Custom Reports

3.57/5 ★

Read Reviews (91)

Software Failure Risk Guidance

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for Loyalzoo

Overall Risk Meter

Low Medium High

Top Failure Risks for Loyalzoo

Loyalzoo Ltd. Profile

Company Name

Loyalzoo Ltd.

Company Website

https://www.loyalzoo.com/

Year Founded

2013

HQ Location

12 hammersmith Grove, London W6 7AP, United Kingdom

Employees

1-10

Social

Financials

SEED