Customer stories

Product Business Settings

Loyalzoo is popular in Retail, Food & Beverages, and Restaurants industries and is widely used by Small Business, Mid Market.

Loyalzoo Product Overview

Loyalzoo transforms customer retention with its dynamic loyalty rewards platform. By integrating seamlessly with EPOS systems, it allows businesses to effortlessly manage loyalty programs, subscriptions, and memberships. This feature-rich solution empowers merchants to create personalized marketing campaigns, driving customer engagement and boosting revenue. Loyalzoo’s focus on ease of use ensures that businesses can quickly onboard and start seeing results. Whether enhancing customer experiences or simplifying client acquisition, Loyalzoo delivers a robust toolkit for fostering long-term customer relationships.

How satisfied the customers are with Loyalzoo use-cases

Reviews

"A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was ...in which club, and what perks they received. I also kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that!" - Sarah Medcalf

Loyalzoo Customer Insights, Testimonials and Case Studies

Why is Loyalzoo the best choice for Loyalty Management?

How can Loyalzoo enhance your Helpdesk Management process?

How can Loyalzoo enhance your Digital Signature process?

How can Loyalzoo optimize your Sending & Publishing Communications Workflow?

What Are the key features of Loyalzoo for Cross Selling?

What is Loyalzoo?

Loyalzoo is a loyalty management software that enables the creation and launch of an in-store loyalty program for independent retailers. It helps to enhance customer relationships and improve brand engagement.

Loyalzoo enables businesses to set up a loyalty or membership program and run it digitally on the electronic POS system, with customers no longer requiring to keep paper or plastic loyalty cards. It allows small to medium-sized businesses to run their loyalty program quickly and easily.

It signs up customers using their phone number or email address. Points, promotions, and brand notifications are automatically delivered to the customers by SMS/text or email which helps to increase sales and can be used from any chain of stores. It also provides rewarding points to customers who purchase online.

What is Loyalzoo used for?

Loyalzoo is a Customer Loyalty Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Loyalty Management, Helpdesk Management and Digital Signature .

What are the top features of Loyalzoo?

Gamification, Rewards and Dashboard are some of the top features of Loyalzoo.

Who uses Loyalzoo?

Loyalzoo is used by Retail, Food & Beverages and Restaurants among other industries.

What are Loyalzoo alternatives?

Preferred Patron, BHN Rewards, Tapmango and TrueLoyal (Formerly Zinrelo And TINT) are popular alternatives for Loyalzoo.

Where is Loyalzoo located?

Loyalzoo is headquartered at 12 hammersmith Grove, London W6 7AP, United Kingdom.

39 buyers and buying teams have used Cuspera to assess how well Loyalzoo solved their Customer Loyalty Management needs. Cuspera uses 1284 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

CUSTOMERS TESTIMONIALS
Loyalzoo testimonial

Sarah Medcalf

Manager

Top Ten Wines, Columbia, MO, USA

A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was in which club, and what perks they received. I als...o kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that!

Testimonial By Sarah Medcalf
CUSTOMERS TESTIMONIALS
Loyalzoo testimonial

Sarah Medcalf

Manager

Top Ten Wines, Columbia, MO, USA

A loyalty system used by thousands of businesses like you, For about the first year of our wine clubs I meticulously keyed in each payment information of the approximately 60 members on the first day of each month, paying close attention to who was in which club, and what perks they received. I als...o kept meticulous spreadsheets of who had or had not received their wine and/or used their perks. It was, to put it mildly, - the worst, Then we found Loyalzoo and the grey skies lifted to sunny days. Not only did they help us automate payments, they have options to track fulfillment as well as rewards. Three nightmarish headaches solved in one fell swoop. Plus, their customer service is top notch. I've never waited more than a few minutes to hear back about any issue I've had. They are even kind when the issues are of my own making! Imagine that!

Testimonial By Sarah Medcalf

Grove Park Deli - Food & Beverages - Small

Loyalzoo helped Grove Park Deli grow a loyal customer base of nearly 400 frequent shoppers. The deli used digital loyalty software to reward VIPs and send special offers for catering. This approach b...rought stability and predictability to their business. Customers now average 2 items per visit. Loyalzoo supports small businesses with loyalty and marketing tools.

Read on →

Carmela Coffee - Food & Beverages - Small

Loyalzoo helped Carmela Coffee grow their loyalty program to 3,338 members in three years. The coffee shop used Loyalzoo's digital loyalty and handsfree marketing tools to boost customer engagement. ...Carmela Coffee saw a 36% increase in average customer spend. Weekly repeat purchases rose by 117%. The business used blast marketing messages to drive footfall and promote specials.

Read on →

Carmela Coffee - Restaurants

Loyalzoo helped Carmela Coffee launch a digital loyalty program. Carmela Coffee wanted to boost cross-selling and manage fast-paced orders across four locations. They used Loyalzoo's Handsfree Market...ing and blast marketing message features to attract and retain customers. After three years, Carmela Coffee grew to 3,338 loyalty members. They saw a 36% increase in average customer spend and a 117% rise in weekly repeat purchases.

Read on →

Bosa Donuts - Restaurants

Loyalzoo helped Bosa Donuts launch a digital loyalty program. The business wanted to stand out from local competitors and keep customers coming back. They used automated marketing messages and tiered... rewards to boost engagement. After 3 years, Bosa Donuts signed up 2292 loyalty members. Their average customer spend grew by 19.8%.

Read on →

Carmela Coffee - Food & Beverages

Loyalzoo helped Carmela Coffee launch a digital loyalty program. Carmela Coffee wanted to boost cross-selling and manage fast-paced orders across four locations. They used Loyalzoo's Handsfree Market...ing and blast marketing message features to attract new customers and promote specials. After three years, Carmela Coffee grew to 3,338 loyalty members. They saw a 36% increase in average customer spend and a 117% rise in weekly repeat purchases.

Read on →

Gochisou - Restaurants

Loyalzoo helped Gochisou launch a digital loyalty program. Gochisou wanted to attract more lunch customers and stand out from nearby competitors. They used Loyalzoo's Handsfree Marketing tool, double... points, and marketing blasts to bring in new and repeat customers. After 4 years, Gochisou saw a 27% increase in repeat clientele. Their average customer spend went up by 45%.

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Loyalzoo at A Hidden Vine

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Peers used Loyalzoo for loyalty management and helpdesk management

Loyalzoo Features

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FEATURE RATINGS AND REVIEWS
Analytics

3.63/5

Read Reviews (7)
Custom Reports

3.57/5

Read Reviews (91)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.63/5

Read Reviews (7)
Custom Reports

3.57/5

Read Reviews (91)

Software Failure Risk Guidance

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for Loyalzoo

Overall Risk Meter

Low Medium High

Top Failure Risks for Loyalzoo

Loyalzoo Ltd. Profile

Company Name

Loyalzoo Ltd.

Company Website

https://www.loyalzoo.com/

Year Founded

2013

HQ Location

12 hammersmith Grove, London W6 7AP, United Kingdom

Employees

1-10

Social

Financials

SEED