Comparison Summary
This comparison report of Lytics CDP vs. Hiver is based on a specific set of business needs and context. The comparison uses 2328 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Lytics CDP and Hiver
Lytics CDP, Tealium Audiencestream CDP, Ascent360, etc., belong to a category of solutions that help Customer Data Platform, whereas Hiver, Helprace, Gmelius, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Lytics CDP covers Advertisement with E-Mail, Engagement Management with Website, Segmentation And Targeting with E-Mail, Campaign Management, etc.
Hiver focuses on Collaboration with E-Mail, Helpdesk Management, Communication Management with E-Mail, Workflow Management with E-Mail, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Data Platform to understand what your customers really want
Hiver™ | Shared Inbox Collaboration | Team Email Management
Age
2012
Financials
SERIES C
SERIES A
Business Need
Total Processes
(we found evidences for)
50
47
Total Goals
(we found evidences for)
12
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Enter new markets internationally or locally
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Increase customer life time value
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Improve ROI
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Increase sales & revenue
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Grow market share
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Launch new products
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Improve brand engagement
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Improve internal communications
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Build brand awareness
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Scale best practices
- See 9 more
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve visibility
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Increase sales & revenue
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Improve digital and social presence
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Establish thought leadership
- See 5 more
Top Channels
Channels Used
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e-mail
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website
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chat
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Slack
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social media
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support groups
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user generated content
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blogs
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Twitter
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Instagram
- See 7 more
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e-mail
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website
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chat
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Slack
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social media
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support groups
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user generated content
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blogs
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Twitter
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Instagram
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
