cuspera logo CUSPERA

Compare Lytics CDP vs Salesforce Connect

Comparison Summary

For Lytics CDP vs Salesforce Connect comparison, Our AI algorithm looked at 1508 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Lytics CDP and Salesforce Connect to solve their respective business needs.

Pros and cons of Lytics CDP and Salesforce Connect

Lytics CDP is more suited to businesses that require Advertisement with E-Mail and Engagement Management with Website where as Salesforce Connect is focused towards Contact List Management with Mobile and Lead Management with Phone Calls .

logo Lytics CDP

Focus area

Lytics CDP is better than Salesforce Connect for

Software Failure Risk

  • medium

logo Salesforce Connect

Focus area

Software Failure Risk

  • low

About

Customer Data Platform to understand what your customers really want

Data Synchronization with Salesforce Connect - Salesforce.com

Age

2012

1999

Financials

SERIES C

IPO

Business Need

Total Processes
(we found evidences for)

50

43

Total Goals
(we found evidences for)

12

7

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


segmentation and targeting


campaign management


personalized marketing



lifetime value management


loyalty management

identify target customers


content management


social media management

engaging on social media


customer feedback management


helpdesk management



training & onboarding



database marketing


generation of new leads



social media marketing


communication management

sending & publishing communications


lead qualification


relationship management



sales document management

contract management


workflow management


contact list management






opportunity management


account management



sales call management


customer case management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Improve ROI

  • Increase sales & revenue

  • Grow market share

  • Launch new products

  • Improve brand engagement

  • Improve internal communications

  • Build brand awareness

  • Scale best practices

  • See 9 more
  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve digital and social presence

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • website

  • offline

  • mobile

  • point of sale

  • on premises

  • mobile app

  • display advertisement

  • See 6 more
  • phone calls

  • e-mail

  • website

  • offline

  • mobile

  • point of sale

  • on premises

  • mobile app

  • display advertisement

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting