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M-files vs Ombud: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of M-files vs. Ombud is based on a specific set of business needs and context. The comparison uses 3660 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing M-files and Ombud

M-files, DocuWare, Alfresco ECM, etc., belong to a category of solutions that help Content Management Systems, whereas Ombud, RFP360, NiftyQuoter, etc., belong to a category of solutions that help Proposal Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

M-files covers Workflow Management, Sales Document Management, Content Management, Collaboration, etc.

Ombud focuses on Collaboration, Sales Document Management, Content Management, Workflow Management, etc.

"We can easily link documents to the corresponding client and case, and only selected people can access and edit them. " - Mikko Pippuri

"We went from 23 users on our incumbent solution to over 550 users on Ombud. the adoption has been tremendous and it's something we're using every day across all of our departments here at Kronos. " - Jim Tompkins

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo M-files

Focus area

M-files is better than Ombud for

Software Failure Risk

  • low

logo Ombud

Focus area

Software Failure Risk

  • low

About

Intelligent Information Management Solutions

Ombud | Enable better decisions

Age

2001

Financials

SERIES B

SEED

Business Need

Total Processes
(we found evidences for)

67

26

Total Goals
(we found evidences for)

16

5

Top Processes

Evidences indicate better relative satisfaction


workflow management


sales document management

contract management

proposal & quote management


searching for content



communication management

sending & publishing communications


engagement management

engaging and following up


competitive intelligence


training & onboarding


contact list management


compliance & governance


customer case management


customer feedback management

measuring customer satisfaction


knowledge management


products & pricelist management


opportunity management





social media management

social media analytics



helpdesk management


generation of new leads



courses & assessment

track learning progress


business development


performance management


sales call management


rating and review management


subscription management




account management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Acquire customers

  • Improve ROI

  • Improve efficiency

  • Improve internal communications

  • Improve digital and social presence

  • Scale best practices

  • Grow market share

  • Increase sales & revenue

  • Establish thought leadership

  • Improve visibility

  • Improve stakeholder relations

  • Manage risk

  • Improve consistency

  • Launch new products

  • See 13 more
  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Establish thought leadership

  • See 2 more

Top Channels

Channels Used

  • promotions

  • offline

  • on premises

  • video

  • e-mail

  • phone calls

  • user generated content

  • See 4 more
  • promotions

  • offline

  • on premises

  • video

  • e-mail

  • phone calls

  • user generated content

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

low

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No Data

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Business Setting