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Mailchimp vs Moosend: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Mailchimp vs. Moosend is based on a specific set of business needs and context. The comparison uses 96252 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mailchimp and Moosend

Mailchimp, Moosend, Constant Contact, Campaign Monitor, etc., belong to a category of solutions that help Email Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mailchimp covers Communication Management with E-Mail, Campaign Management with E-Mail, Engagement Management with E-Mail, Advertisement with Social Media, etc.

Moosend focuses on Campaign Management with E-Mail, Communication Management with E-Mail, Helpdesk Management, Engagement Management with E-Mail, etc.

"I really believe segmentation helps us to prevent unsubscribes, because people aren't getting swarmed with email. We do see a correlation between our segmentation and increased sales. " - Mary Chapman

"Moosend are everything they promise to be, and more! The communication is excellent, and both our Moosend account manager and technical support team have gone above and beyond to help us meet our goals, every single time we have needed them to. The ...product is also really intuitive and easy to use. I cannot recommend Moosend enough to any business looking for a new ESP. " - Anthony Rigby

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mailchimp

Focus area

Mailchimp is better than Moosend for

Software Failure Risk

  • medium

logo Moosend

Focus area

Moosend is better than Mailchimp for

Software Failure Risk

  • medium

About

Become the brand you want to be with smarter marketing built for big things.

The fastest path from email marketing to business growth.

Age

2001

2012

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

143

64

Total Goals
(we found evidences for)

22

13

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications



engagement management

engaging and following up

engaging with scheduling & cadence



contact list management

creating contact list


social media management

social media analytics

scheduling post to social media

engaging on social media

monitoring social media

managing social media account


searching for content



generation of new leads





sales document management

proposal & quote management

contract management


training & onboarding


competitive intelligence


social media marketing


segmentation and targeting


knowledge management

creating knowledge base


identify target customers

customise loyalty program




promotion management


customer feedback management

measuring customer satisfaction





personalized marketing




lead qualification

lead qualification: technographic

lead qualification: demographic

lead qualification: behavioural


trade show marketing







subscription management



conversion management


discount management


products & pricelist management



relationship management


account management


rating and review management






lifetime value management


business development


distribution management


courses & assessment

create learning path


community building


follower management


outbound marketing





performance management


database marketing



relationship marketing




sales review & feedback





pipeline management


sales call management

meeting management


international marketing




payment management



referral management


influencer marketing


billing and invoice management




touchpoint management


channel management


customer case management


sales incentive management




category management



opportunity management





Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Build brand awareness

  • Improve internal communications

  • Grow market share

  • Launch new products

  • Improve digital and social presence

  • Scale best practices

  • Improve brand engagement

  • Improve efficiency

  • Establish thought leadership

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve visibility

  • Improve consistency

  • Increase average basket value

  • Reduce bounce

  • Shorten ramp up time

  • Improve navigation

  • See 19 more
  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • Increase sales & revenue

  • Scale best practices

  • Enter new markets internationally or locally

  • Grow market share

  • Increase average basket value

  • Reduce bounce

  • Improve digital and social presence

  • Increase customer life time value

  • Improve efficiency

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • newsletter

  • social media

  • website

  • promotions

  • user generated content

  • blogs

  • offline

  • mobile

  • on premises

  • mobile app

  • coupons

  • point of sale

  • chat

  • Instagram

  • text SMS

  • video

  • phone calls

  • display advertisement

  • Facebook

  • See 17 more
  • e-mail

  • newsletter

  • social media

  • website

  • promotions

  • user generated content

  • blogs

  • offline

  • mobile

  • on premises

  • mobile app

  • coupons

  • point of sale

  • chat

  • Instagram

  • text SMS

  • video

  • phone calls

  • display advertisement

  • Facebook

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

high

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting