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Mailshake vs Channels: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Mailshake medium Failure Risk for Channels medium
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Comparison Summary

This comparison report of Mailshake vs. Channels is based on a specific set of business needs and context. The comparison uses 3046 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mailshake and Channels

Mailshake, Channels, Reply Sales Automation, Autoklose, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mailshake covers Engagement Management with E-Mail, Communication Management with E-Mail, Generation Of New Leads with E-Mail, Lead Engagement with Phone Calls, etc.

Channels focuses on Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Social Media Management, etc.

"Shellie hopped on a customer success call with me to help get me started. She went above and beyond in showing me NOT ONLY what Mailshake can do - but also other applications that could help our email campaign. " - Ian Cunningham

"Sales teams change for the better when they are prospecting using Channels, The biggest improvement after the switch to Channels was the number of quality calls our sales reps could make. With data organized for them and automated process of making ...a call, we've doubled the number of enterprise accounts closed via sales calls. " - Blazej Szperlinski

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mailshake

Focus area

Mailshake is better than Channels for

Software Failure Risk

  • medium

logo Channels

Focus area

Channels is better than Mailshake for

Software Failure Risk

  • medium

About

Sales Engagement and Automation Software

Data powered Phone system that turns customer data into excellent service enabling customer engagement

Age

2015

2014

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

87

31

Total Goals
(we found evidences for)

14

4

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (244)

Read Reviews (2)

engaging and following up

Read Reviews (215)

Read Reviews (2)

engaging with scheduling & cadence

Read Reviews (26)

Read Reviews (0)

communication management

Read Reviews (198)

Read Reviews (21)

sending & publishing communications

Read Reviews (176)

Read Reviews (4)

tracking & monitoring communications

Read Reviews (20)

Read Reviews (17)

generation of new leads

Read Reviews (79)

Read Reviews (2)

lead engagement

Read Reviews (55)

Read Reviews (1)

content management

Read Reviews (35)

Read Reviews (0)

content publishing

Read Reviews (21)

Read Reviews (0)

content sharing

Read Reviews (3)

Read Reviews (0)

content curation

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (22)

Read Reviews (34)

campaign management

Read Reviews (21)

Read Reviews (4)

campaign monitoring

Read Reviews (7)

Read Reviews (0)

campaign analytics

Read Reviews (3)

Read Reviews (2)

contact list management

Read Reviews (16)

Read Reviews (2)

workflow management

Read Reviews (15)

Read Reviews (5)

rating and review management

Read Reviews (14)

Read Reviews (2)

training & onboarding

Read Reviews (13)

Read Reviews (0)

sales document management

Read Reviews (11)

Read Reviews (2)

proposal & quote management

Read Reviews (6)

Read Reviews (1)

contract management

Read Reviews (2)

Read Reviews (1)

account management

Read Reviews (9)

Read Reviews (1)

conversion management

Read Reviews (9)

Read Reviews (2)

sales call management

Read Reviews (7)

Read Reviews (39)

social media management

Read Reviews (7)

Read Reviews (7)

scheduling post to social media

Read Reviews (4)

Read Reviews (0)

social media analytics

Read Reviews (1)

Read Reviews (7)

loyalty management

Read Reviews (6)

Read Reviews (0)

identify target customers

Read Reviews (5)

Read Reviews (0)

business development

Read Reviews (5)

Read Reviews (0)

influencer marketing

Read Reviews (5)

Read Reviews (0)

lead qualification

Read Reviews (5)

Read Reviews (0)

lead qualification: technographic

Read Reviews (2)

Read Reviews (0)

sales review & feedback

Read Reviews (3)

Read Reviews (0)

social media marketing

Read Reviews (3)

Read Reviews (0)

segmentation and targeting

Read Reviews (3)

Read Reviews (0)

knowledge management

Read Reviews (2)

Read Reviews (0)

promotion management

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (2)

Read Reviews (0)

lifetime value management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • Enhance customer relationships

  • Build brand awareness

  • Enter new markets internationally or locally

  • Launch new products

  • Grow market share

  • Improve brand engagement

  • Improve efficiency

  • Improve digital and social presence

  • Increase customer life time value

  • Improve internal communications

  • See 11 more

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • offline

  • mobile

  • e-mail

  • mobile app

  • video

  • events

  • trade shows

  • point of sale

  • on premises

  • channel partners

  • See 8 more

  • phone calls

  • offline

  • mobile

  • e-mail

  • mobile app

  • video

  • events

  • trade shows

  • point of sale

  • on premises

  • channel partners

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting