Comparison Summary
This comparison report of Manthan Customer360 vs. Squirro is based on a specific set of business needs and context. The comparison uses 722 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Manthan Customer360 and Squirro
Manthan Customer360, and Squirro belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Manthan Customer360 covers Communication Management, Campaign Management, Engagement Management, Lifetime Value Management, etc.
Squirro focuses on Generation Of New Leads with User Generated Content, Engagement Management, Social Media Management with Social Media, Helpdesk Management, etc.
"Manthan’s sweet spot is advanced customer analytics for retailers. Its robust customer data model underlies prebuilt KPIs and predictive scores, which retailers and other direct-to-consumer brands find alluring. " - The Forrester Wave, Customer Analytics Solutions, Q2 2018
"The proactive approach of colleagues from Squirro and internally meant we delivered in record time with a super usage level. " - Helen Packard
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Analytics Software delivering a comprehensive understanding of customers behavior
Customer Insights Platform for Enterprise Success
Financials
SERIES D
Business Need
Total Processes
(we found evidences for)
21
43
Total Goals
(we found evidences for)
5
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase average basket value
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Improve ROI
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Increase customer life time value
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Acquire customers
- See 2 more
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Enhance customer relationships
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Acquire customers
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Improve ROI
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Increase sales & revenue
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Grow market share
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Launch new products
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Enter new markets internationally or locally
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Establish thought leadership
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Scale best practices
- See 6 more
Top Channels
Channels Used
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social media
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phone calls
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user generated content
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blogs
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review sites
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Amazon
- See 3 more
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social media
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phone calls
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user generated content
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blogs
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review sites
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Amazon
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
