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Manthan Customer360 vs Stratifyd: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Manthan Customer360 medium Failure Risk for Stratifyd low
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Comparison Summary

This comparison report of Manthan Customer360 vs. Stratifyd is based on a specific set of business needs and context. The comparison uses 1161 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Manthan Customer360 and Stratifyd

Manthan Customer360, and Stratifyd belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Manthan Customer360 covers Communication Management, Campaign Management, Engagement Management, Lifetime Value Management, etc.

Stratifyd focuses on Customer Feedback Management with Omnichannel, Helpdesk Management with Phone Calls, Social Media Management, Contact List Management with Phone Calls, etc.

"Businesses looking for unified set of packaged applications supporting a range of descriptive, diagnostic, predictive and prescriptive analytics should consider Manthan. " - Gartner Magic Quadrant BI & Analytics

"We partnered with Stratifyd to add more features and flexibility to data analytics. The speech analysis functionality and speed-to-insights filled that need, identifying ways to improve our agent responses, website navigation, and CX. " - Eli Lilly

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Manthan Customer360

Focus area

Software Failure Risk

  • medium

logo Stratifyd

Focus area

Stratifyd is better than Manthan Customer360 for

Software Failure Risk

  • low

About

Customer Analytics Software delivering a comprehensive understanding of customers behavior

Augmented Intelligence Platform to deliver real-time insights to the people who need them

Financials

SERIES D

Business Need

Total Processes
(we found evidences for)

21

50

Total Goals
(we found evidences for)

5

12

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (5)

Read Reviews (1)

sending & publishing communications

Read Reviews (5)

Read Reviews (1)

campaign management

Read Reviews (3)

Read Reviews (0)

engagement management

Read Reviews (3)

Read Reviews (6)

engaging and following up

Read Reviews (2)

Read Reviews (3)

lifetime value management

Read Reviews (2)

Read Reviews (0)

cross selling

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (0)

identify target customers

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (2)

Read Reviews (9)

customer feedback management

Read Reviews (1)

Read Reviews (50)

measuring customer satisfaction

Read Reviews (1)

Read Reviews (7)

lead qualification

Read Reviews (1)

Read Reviews (11)

helpdesk management

Read Reviews (0)

Read Reviews (35)

social media analytics

Read Reviews (0)

Read Reviews (16)

social media management

Read Reviews (0)

Read Reviews (17)

social media analytics

Read Reviews (0)

Read Reviews (16)

contact list management

Read Reviews (0)

Read Reviews (15)

call transcription

Read Reviews (0)

Read Reviews (15)

sales call management

Read Reviews (0)

Read Reviews (15)

call transcription

Read Reviews (0)

Read Reviews (15)

training & onboarding

Read Reviews (0)

Read Reviews (9)

competitive intelligence

Read Reviews (0)

Read Reviews (8)

rating and review management

Read Reviews (0)

Read Reviews (4)

relationship management

Read Reviews (0)

Read Reviews (3)

products & pricelist management

Read Reviews (0)

Read Reviews (3)

contract management

Read Reviews (0)

Read Reviews (2)

sales document management

Read Reviews (0)

Read Reviews (3)

contract management

Read Reviews (0)

Read Reviews (2)

community building

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase average basket value

  • Improve ROI

  • Increase customer life time value

  • Acquire customers

  • See 2 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Launch new products

  • Build brand awareness

  • Manage risk

  • Scale best practices

  • Improve efficiency

  • See 9 more

Top Channels

Channels Used

  • phone calls

  • social media

  • omnichannel

  • chat

  • offline

  • user generated content

  • blogs

  • on premises

  • e-mail

  • website

  • trade shows

  • Instagram

  • point of sale

  • magazine

  • print media

  • review sites

  • Amazon

  • See 14 more

  • phone calls

  • social media

  • omnichannel

  • chat

  • offline

  • user generated content

  • blogs

  • on premises

  • e-mail

  • website

  • trade shows

  • Instagram

  • point of sale

  • magazine

  • print media

  • review sites

  • Amazon

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting