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Map My Customers vs Salesforce Maps: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Map My Customers vs. Salesforce Maps is based on a specific set of business needs and context. The comparison uses 1105 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Map My Customers and Salesforce Maps

Map My Customers, and Salesforce Maps belong to a category of solutions that help Field Sales. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Map My Customers covers Generation Of New Leads, Engagement Management with Phone Calls, Helpdesk Management, Lead Routing with Offline, etc.

Salesforce Maps focuses on Engagement Management, Helpdesk Management, Advertisement with Website, Campaign Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Map My Customers

Focus area

Software Failure Risk

  • medium

logo Salesforce Maps

Focus area

Software Failure Risk

  • medium

About

Map My Customers Mobile Sales CRM

Salesforce Maps : Data Visualization, Scheduling and Routing....

Age

1999

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

26

48

Total Goals
(we found evidences for)

5

9

Top Processes

Evidences indicate better relative satisfaction


generation of new leads


engagement management

engaging and following up


helpdesk management



communication management

sending & publishing communications



contact list management


sales document management

contract management




campaign management


competitive intelligence


relationship management


training & onboarding


workflow management



identify target customers


customise loyalty program


loyalty management

identify target customers

customise loyalty program


account management


meeting management


sales call management

meeting management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • See 2 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Improve navigation

  • Establish thought leadership

  • Launch new products

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • website

  • e-mail

  • text SMS

  • display advertisement

  • trade shows

  • See 5 more
  • phone calls

  • offline

  • on premises

  • website

  • e-mail

  • text SMS

  • display advertisement

  • trade shows

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting