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Mapp Intelligence vs Manthan Customer360: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Mapp Intelligence vs. Manthan Customer360 is based on a specific set of business needs and context. The comparison uses 763 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mapp Intelligence and Manthan Customer360

Mapp Intelligence, Manthan Customer360, Amperity Customer Data Management, NGDATA, etc., belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mapp Intelligence covers Engagement Management, Lead Analytics, Forecasting, Lifetime Value Management, etc.

Manthan Customer360 focuses on Communication Management, Campaign Management, Engagement Management, Lifetime Value Management, etc.

"The decision to go with Data Streams was a no brainer. Modern online business is highly data-driven and needs to be managed in real time. Our vision is to be able to offer our customers a personalized user experience based on analytics and machine l...earning and to reach an ideal level of automated marketing outreach by using data from real-time streams. " - Martin Nguyen

"Manthan’s sweet spot is advanced customer analytics for retailers. Its robust customer data model underlies prebuilt KPIs and predictive scores, which retailers and other direct-to-consumer brands find alluring. " - The Forrester Wave, Customer Analytics Solutions, Q2 2018

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mapp Intelligence

Focus area

Mapp Intelligence is better than Manthan Customer360 for

Software Failure Risk

  • low

logo Manthan Customer360

Focus area

Software Failure Risk

  • medium

About

Customer intelligence and marketing analytics platform to turn data into insights, and insights into action

Customer Analytics Software delivering a comprehensive understanding of customers behavior

Age

1998

Financials

PRIVATE

SERIES D

Business Need

Total Processes
(we found evidences for)

35

21

Total Goals
(we found evidences for)

11

5

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up





lifetime value management


contact list management



lead qualification

lead qualification: behavioural


campaign management



generation of new leads


segmentation and targeting



sales document management

proposal & quote management


customer case management



business development


workflow management


loyalty management

identify target customers


communication management

sending & publishing communications



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Grow market share

  • Increase customer life time value

  • Launch new products

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Increase sales & revenue

  • Increase average basket value

  • Improve consistency

  • See 8 more
  • Enhance customer relationships

  • Increase average basket value

  • Improve ROI

  • Increase customer life time value

  • Acquire customers

  • See 2 more

Top Channels

Channels Used

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting