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Mattermost vs Gusto: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Mattermost vs. Gusto is based on a specific set of business needs and context. The comparison uses 7947 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Mattermost and Gusto

Mattermost, and Gusto belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Mattermost covers Collaboration, Workflow Management, Training & Onboarding, Communication Management with E-Mail, etc.

Gusto focuses on Training & Onboarding, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Mattermost

Focus area

Software Failure Risk

  • medium

logo Gusto

Focus area

Gusto is better than Mattermost for

Software Failure Risk

  • medium

About

Mattermost | open source messaging platform that enables secure team collaboration

The All-In-One People Platform for Payroll, Benefits, HR

Financials

SERIES B

SERIES E

Business Need

Total Processes
(we found evidences for)

57

56

Total Goals
(we found evidences for)

11

10

Top Processes

Evidences indicate better relative satisfaction



workflow management


training & onboarding


communication management

sending & publishing communications


engagement management

engaging and following up

engaging with scheduling & cadence



sales document management

proposal & quote management

contract management


community building



conference call management


trade show marketing


touchpoint management


channel management


content management



products & pricelist management


rating and review management


knowledge management



contact list management



compliance & governance




customer feedback management


generation of new leads


discount management


promotion management



payment management


competitive intelligence



social media analytics


social media management

social media analytics


billing and invoice management




Top Goals

Goals Achieved

  • Improve internal communications

  • Scale best practices

  • Improve efficiency

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve visibility

  • Improve navigation

  • Launch new products

  • Improve digital and social presence

  • Grow market share

  • See 8 more
  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Improve brand engagement

  • Improve visibility

  • Enter new markets internationally or locally

  • Build brand awareness

  • Scale best practices

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • chat

  • website

  • social media

  • offline

  • point of sale

  • mobile

  • mobile app

  • promotions

  • user generated content

  • blogs

  • causes and charity

  • See 10 more
  • e-mail

  • phone calls

  • chat

  • website

  • social media

  • offline

  • point of sale

  • mobile

  • mobile app

  • promotions

  • user generated content

  • blogs

  • causes and charity

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting