Comparison Summary
This comparison report of Medallia Agent Connect vs. EmailMeForm is based on a specific set of business needs and context. The comparison uses 2009 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Medallia Agent Connect and EmailMeForm
Medallia Agent Connect, EmailMeForm, Surveypal Platform, Simplesat, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Medallia Agent Connect covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Performance Management, etc.
EmailMeForm focuses on Collaboration with Social Media, Engaging Conversational Surveys with Website, Helpdesk Management with E-Mail, Sales Document Management, etc.
"Stella Connect lets us deliver value to all key stakeholders. Our client can see how we’re performing throughout the day, our team leaders can manage our agents more effectively, and our agents are highly motivated through feedback and financial inc...entives. And, perhaps most important, all of this results in improved customer experience and delighted customers. " - Marta Rub
"With the use of EmailMeForm, we have created applications and virtual inboxes specific to our business needs. EmailMeForm has great integrations with customizable auto responding features which significantly helps streamline the process. " - Jonathan C
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Medallia Agent Connect
Focus area
Medallia Agent Connect is better than EmailMeForm for
Software Failure Risk
About
Empower your customer service teams from anywhere
Feedback Management tool for easy customer data collection and processing
Age
2001
Financials
SERIES F
PRIVATE
Business Need
Total Processes
(we found evidences for)
35
34
Total Goals
(we found evidences for)
13
2
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve efficiency
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Acquire customers
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Build brand awareness
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Improve ROI
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Launch new products
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Scale best practices
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Improve brand engagement
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Improve consistency
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Improve visibility
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Increase sales & revenue
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Establish thought leadership
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Enter new markets internationally or locally
- See 10 more
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Acquire customers
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Enhance customer relationships
Top Channels
Channels Used
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social media
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e-mail
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user generated content
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blogs
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website
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Twitter
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Facebook
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phone calls
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promotions
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Facebook page
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coupons
- See 8 more
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social media
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e-mail
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user generated content
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blogs
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website
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Twitter
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Facebook
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phone calls
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promotions
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Facebook page
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coupons
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
