cuspera logo CUSPERA

Medallia Agent Connect vs QuickTapSurvey: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Medallia Agent Connect vs. QuickTapSurvey is based on a specific set of business needs and context. The comparison uses 2703 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Medallia Agent Connect and QuickTapSurvey

Medallia Agent Connect, QuickTapSurvey, Surveypal Platform, Simplesat, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Medallia Agent Connect covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Performance Management, etc.

QuickTapSurvey focuses on Trade Show Marketing with Offline, Collecting Feedback with Mobile, Motivation Management, Engaging Conversational Surveys with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Medallia Agent Connect

Focus area

Medallia Agent Connect is better than QuickTapSurvey for

Software Failure Risk

  • low

logo QuickTapSurvey

Focus area

QuickTapSurvey is better than Medallia Agent Connect for

Software Failure Risk

  • low

About

Empower your customer service teams from anywhere

Survey Software for Data Collection to capture leads and customer feedback

Age

2001

Financials

SERIES F

M&A

Business Need

Total Processes
(we found evidences for)

35

38

Total Goals
(we found evidences for)

13

7

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up



performance management


rating and review management


training & onboarding


helpdesk management


sales review & feedback


sales call management


workflow management


loyalty management



contact list management


communication management

sending & publishing communications


motivation management


business development



trade show marketing



generation of new leads




social media analytics


social media management

social media analytics



sales document management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Acquire customers

  • Build brand awareness

  • Improve ROI

  • Launch new products

  • Scale best practices

  • Improve brand engagement

  • Improve consistency

  • Improve visibility

  • Increase sales & revenue

  • Establish thought leadership

  • Enter new markets internationally or locally

  • See 10 more
  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Build brand awareness

  • See 4 more

Top Channels

Channels Used

  • offline

  • trade shows

  • mobile

  • mobile app

  • e-mail

  • user generated content

  • blogs

  • phone calls

  • website

  • events

  • chat

  • games

  • video

  • See 10 more
  • offline

  • trade shows

  • mobile

  • mobile app

  • e-mail

  • user generated content

  • blogs

  • phone calls

  • website

  • events

  • chat

  • games

  • video

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting