Medallia Agent Connect vs Startquestion survey: 2024 Ultimate Comparison Guide

Introducing Medallia Agent Connect and Startquestion survey

Medallia Agent Connect, Startquestion survey, Surveypal Platform, Simplesat, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Medallia Agent Connect covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Performance Management, etc.

Startquestion survey focuses on Collecting Feedback with Promotions, Sales Document Management, Helpdesk Management, Market Research, etc.

"Stella Connect gives us the tools we need to make agents perform at their very best. You can really feel the improvement in service delivery and it’s really exciting to see this reflected in our improved CSAT scores. " - Colleen Ruggiero

"When we were looking for a tool which will allow our company to conduct research and online tests, 5 years ago Westhill Consulting decided to choose the Webankieta platform. As a company offering consulting and training solutions in areas such as ma...nagement and customer service, we wanted to get access to an intuitive tool in which we could create surveys which are perfectly suited to the needs of our clients. During five years of cooperation with Webankieta, Westhill Consulting created customer satisfaction surveys, training evaluations and competence tests. The most useful system functions which we used during our researches include: automatic sending of invitations to complete the surveys, advanced analysis of results (filters, cross tables) and the ability to automatically generate reports. We would like to recommend Webankieta to all companies wishing to gain access to an intuitive and technologically advanced tool, ideal for creating research targeted at clients or conducted within the organization. " - Aneta Kozłowska

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.