Comparison Summary
This comparison report of Medallia Agent Connect vs. SurveySparrow 360 Assessment is based on a specific set of business needs and context. The comparison uses 1241 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Medallia Agent Connect and SurveySparrow 360 Assessment
Medallia Agent Connect, SurveySparrow 360 Assessment, Surveypal Platform, Simplesat, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Medallia Agent Connect covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Performance Management, etc.
SurveySparrow 360 Assessment focuses on Collecting Feedback, Performance Management, Engaging Conversational Surveys, Training & Onboarding, etc.
"Going [to Portland] to train hands-on sets us apart and helps new associates feel excited to be part of our team. We get to know each other as people. Once you have that personal connection, it’s much easier to communicate over Slack or email. We’re... always on Slack, answering questions and sharing jokes. It’s a very friendly vibe. " - Jack Lorentzen
"Challenges related to look and feel, and reporting are now things of the past. The UX of SurveySparrow is excellent. " - Katherine Stevens
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Medallia Agent Connect
Focus area
Medallia Agent Connect is better than SurveySparrow 360 Assessment for
Software Failure Risk
About
Empower your customer service teams from anywhere
Feedback Software Evaluate performance, the complete 360 degree way.
Age
2001
Financials
SERIES F
PRIVATE
Business Need
Total Processes
(we found evidences for)
35
6
Total Goals
(we found evidences for)
13
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve efficiency
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Acquire customers
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Build brand awareness
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Improve ROI
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Launch new products
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Scale best practices
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Improve brand engagement
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Improve consistency
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Improve visibility
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Increase sales & revenue
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Establish thought leadership
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Enter new markets internationally or locally
- See 10 more
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Build brand awareness
Top Channels
Channels Used
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
