Medallia Agent Connect vs YesInsights: 2024 Ultimate Comparison Guide

Introducing Medallia Agent Connect and YesInsights

Medallia Agent Connect, YesInsights, Surveypal Platform, Simplesat, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Medallia Agent Connect covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Performance Management, etc.

YesInsights focuses on Collecting Feedback with E-Mail, Social Media Management with E-Mail, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

"Before Stella Connect, we were auditing about 4 to 4.5 percent of all of our service interactions. In the first two months of using the QA tool, we were able to audit 22 percent of interactions with the same team size. We saw about a 5x efficiency g...ain on the number of audits we could get through. " - Miles Dunn

"It cut down our churn rate and cancellation rate substantially. We highly, highly recommend YesInsights. " - Micah Horner

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.