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Medallia Agent Connect vs YetPulse: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Medallia Agent Connect vs. YetPulse is based on a specific set of business needs and context. The comparison uses 1709 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Medallia Agent Connect and YetPulse

Medallia Agent Connect, YetPulse, Surveypal Platform, Simplesat, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Medallia Agent Connect covers Collecting Feedback, Engaging Conversational Surveys, Coaching, Performance Management, etc.

YetPulse focuses on Customer Feedback Management with E-Mail, Sales Document Management, Communication Management with E-Mail, Sales Review & Feedback, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Medallia Agent Connect

Focus area

Medallia Agent Connect is better than YetPulse for

Software Failure Risk

  • low

logo YetPulse

Focus area

YetPulse is better than Medallia Agent Connect for

Software Failure Risk

  • medium

About

Empower your customer service teams from anywhere

blog dedicated to helping you conduct surveys.

Age

2001

Financials

SERIES F

PRIVATE

Business Need

Total Processes
(we found evidences for)

35

31

Total Goals
(we found evidences for)

13

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up



performance management


rating and review management


training & onboarding


helpdesk management


sales review & feedback


sales call management


workflow management


loyalty management




communication management

sending & publishing communications


motivation management



proposal & quote management


sales document management

proposal & quote management



engaging on social media


scheduling post to social media


social media management

engaging on social media

scheduling post to social media



content management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Acquire customers

  • Build brand awareness

  • Improve ROI

  • Launch new products

  • Scale best practices

  • Improve brand engagement

  • Improve consistency

  • Improve visibility

  • Increase sales & revenue

  • Establish thought leadership

  • Enter new markets internationally or locally

  • See 10 more
  • Improve efficiency

  • Enhance customer relationships

  • Improve internal communications

Top Channels

Channels Used

  • e-mail

  • website

  • social media

  • promotions

  • text SMS

  • user generated content

  • blogs

  • Facebook

  • Instagram

  • chat

  • video

  • Slack

  • See 9 more
  • e-mail

  • website

  • social media

  • promotions

  • text SMS

  • user generated content

  • blogs

  • Facebook

  • Instagram

  • chat

  • video

  • Slack

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting