Comparison Summary
Medallia Experience Cloud: Medallia-experience-cloud provides insights into customer and employee sentiment via feedback surveys and analytics. Customer journeys and contact center interactions are also analyzed.
Delighted platform: Delighted-platform is used to collect quick feedback from employees, products, and customers. Chosen by top brands, it is a self-serve experience management tool.
Medallia Experience Cloud
Focus area
Medallia Experience Cloud is better than Delighted platform for
Software Failure Risk
Delighted platform
Focus area
Delighted platform is better than Medallia Experience Cloud for
Software Failure Risk
Medallia Experience Cloud and Delighted platform: Customer Satisfaction Data
Medallia Experience Cloud in Action: Unique Use Cases
How efficiently Does Medallia Experience Cloud manage your Collecting Direct Feedback?
How does Medallia Experience Cloud address your Engaging Conversational Surveys Challenges?
How does Medallia Experience Cloud address your Customer Experience Management Challenges?
What benefits does Medallia Experience Cloud offer for Rating And Review Management?
Delighted platform in Action: Unique Use Cases
How efficiently Does Delighted platform manage your Helpdesk Management?
About
SaaS platform to reveal customer insights, and make them actionable
Customer feedback tool to gather actionable feedback from your customers
Age
2001
Financials
SERIES F
SEED
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
