Comparison Summary
This comparison report of Medallia Experience Cloud vs. Feedier is based on a specific set of business needs and context. The comparison uses 4572 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Medallia Experience Cloud and Feedier
Medallia Experience Cloud, Feedier, InMoment, NICE Satmetrix, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Medallia Experience Cloud covers Collecting Direct Feedback, Engaging Conversational Surveys, Customer Experience Management with E-Mail, Rating And Review Management with Social Media, etc.
Feedier focuses on Collecting Feedback, Engaging Conversational Surveys, Loyalty Management, Communication Management with E-Mail, etc.
"Medallia has empowered us to create a more robust measurement approach that helps us identify the customer experience improvements that matter most to our business. " - John White
"Since using Feedier, we've had way more feedback than we have had with other platforms. Our team is about to hit the 5,000 feedback mark, and the use of context attributes has supercharged our forms to give us quality and effortless feedback. " - Tanpong Sukhonpanich
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Medallia Experience Cloud
Focus area
Medallia Experience Cloud is better than Feedier for
Software Failure Risk
About
SaaS platform to reveal customer insights, and make them actionable
Next generation feedback tool that automatically collects real-time feedback
Age
2001
Financials
SERIES F
PRIVATE
Business Need
Total Processes
(we found evidences for)
50
50
Total Goals
(we found evidences for)
13
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve digital and social presence
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Improve internal communications
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Launch new products
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Enter new markets internationally or locally
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Acquire customers
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Improve efficiency
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Scale best practices
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Increase sales & revenue
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Grow market share
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Improve brand engagement
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Improve ROI
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Improve stakeholder relations
- See 10 more
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
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Grow market share
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Improve brand engagement
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Build brand awareness
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Increase sales & revenue
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Increase customer life time value
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Improve efficiency
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Launch new products
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Improve navigation
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Scale best practices
- See 9 more
Top Channels
Channels Used
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promotions
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e-mail
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social media
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text SMS
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coupons
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website
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newsletter
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review sites
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Facebook
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chat
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phone calls
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user generated content
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blogs
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Yelp
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Tripadvisor
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mobile
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games
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offline
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point of sale
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Slack
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Amazon
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video
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mass media
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on premises
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radio
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television
- See 23 more
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promotions
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e-mail
-
social media
-
text SMS
-
coupons
-
website
-
newsletter
-
review sites
-
Facebook
-
chat
-
phone calls
-
user generated content
-
blogs
-
Yelp
-
Tripadvisor
-
mobile
-
games
-
offline
-
point of sale
-
Slack
-
Amazon
-
video
-
mass media
-
on premises
-
radio
-
television
- See 23 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
