Comparison Summary
Medallia Experience Cloud: Medallia-experience-cloud provides insights into customer and employee sentiment via feedback surveys and analytics. Customer journeys and contact center interactions are also analyzed.
Listen360 Customer Engagement Platform: Listen360’s cloud-based Customer Engagement Platform enhances feedback collection and real-time performance monitoring for enterprises. It supports testimonial streaming, promotional sharing, and detailed customer insights.
Medallia Experience Cloud
Focus area
Medallia Experience Cloud is better than Listen360 Customer Engagement Platform for
Software Failure Risk
Listen360 Customer Engagement Platform
Focus area
Listen360 Customer Engagement Platform is better than Medallia Experience Cloud for
Software Failure Risk
Medallia Experience Cloud and Listen360 Customer Engagement Platform: Customer Satisfaction Data
Medallia Experience Cloud in Action: Unique Use Cases
How can Medallia Experience Cloud optimize your Collecting Direct Feedback Workflow?
How does Medallia Experience Cloud address your Customer Experience Management Challenges?
What makes Medallia Experience Cloud ideal for Rating And Review Management?
How does Medallia Experience Cloud facilitate Call Center Voice & Sentiment Analytics?
Listen360 Customer Engagement Platform in Action: Unique Use Cases
What makes Listen360 Customer Engagement Platform ideal for Engaging Conversational Surveys?
How can Listen360 Customer Engagement Platform optimize your Advertisement Workflow?
About
SaaS platform to reveal customer insights, and make them actionable
Customer feedback tool to make products and services more meaningful to the customers you serve.
Age
2001
Financials
SERIES F
PRIVATE
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
