Comparison Summary
This comparison report of Medallia Experience Cloud vs. QuestionPro Survey is based on a specific set of business needs and context. The comparison uses 7017 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Medallia Experience Cloud and QuestionPro Survey
Medallia Experience Cloud, QuestionPro Survey, InMoment, NICE Satmetrix, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Medallia Experience Cloud covers Collecting Direct Feedback, Engaging Conversational Surveys, Customer Experience Management with E-Mail, Rating And Review Management with Social Media, etc.
QuestionPro Survey focuses on Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.
"One of the beauties of having all the feedback in one source, is really you can put that feedback into the hands of people who can action it. " - Aisling Hassell
"I want to take a moment to say thank you to your company. Providing our organization with a non-profit waiver to conduct very professional surveys will greatly increase our abilities. I wanted to send out a survey regarding our annual conventions an...d you provided us the tool to get this done professionally and effectively. I suspect we'll be able to find out a lot more from our members with this one-year waiver and it will be very valuable. Thanks again. " - John Knotts
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Medallia Experience Cloud
Focus area
Medallia Experience Cloud is better than QuestionPro Survey for
Software Failure Risk
QuestionPro Survey
Focus area
QuestionPro Survey is better than Medallia Experience Cloud for
Software Failure Risk
About
SaaS platform to reveal customer insights, and make them actionable
Free Online Community Software Platform | QuestionPro
Age
2001
2002
Financials
SERIES F
PRIVATE
Business Need
Total Processes
(we found evidences for)
50
33
Total Goals
(we found evidences for)
13
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve digital and social presence
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Improve internal communications
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Launch new products
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Enter new markets internationally or locally
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Acquire customers
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Improve efficiency
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Scale best practices
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Increase sales & revenue
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Grow market share
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Improve brand engagement
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Improve ROI
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Improve stakeholder relations
- See 10 more
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Enhance customer relationships
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Improve brand engagement
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Improve internal communications
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Manage risk
- See 1 more
Top Channels
Channels Used
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website
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e-mail
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offline
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mobile
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phone calls
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chat
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text SMS
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social media
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point of sale
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mobile app
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events
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trade shows
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video
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user generated content
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blogs
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games
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mass media
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radio
- See 15 more
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website
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e-mail
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offline
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mobile
-
phone calls
-
chat
-
text SMS
-
social media
-
point of sale
-
mobile app
-
events
-
trade shows
-
video
-
user generated content
-
blogs
-
games
-
mass media
-
radio
- See 15 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
