QuestionPro Survey Overview

QuestionPro-survey offers free online survey software to create surveys quickly. It features 80+ question types, templates, multiple distribution options, and robust analytics.

Use Cases

Customers recommend Feedback Survey, Market Research, Customer Engagement Management, as the business use cases that they have been most satisfied with while using QuestionPro Survey.

Other use cases:

  • Collect Reviews & Rating
  • Gather Business Intelligence
  • Customer Success Management
  • Social Media Analytics
  • Communication Management
  • Collaboration
  • Contact List Management
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Business Priorities

Measure Customer Experience and Measure Brand Loyalty are the most popular business priorities that customers and associates have achieved using QuestionPro Survey.

Other priorities:

  • Measure Employee Experience
  • Assess Risk Exposure
See all business priorities See less business priorities

QuestionPro Survey Use-Cases and Business Priorities: Customer Satisfaction Data

QuestionPro Survey's features include White-Labeled Survey Forms, Dashboard, Survey Themes Library, etc. and QuestionPro Survey support capabilities include Chat Support, Email Support, 24/7 Support, etc. also QuestionPro Survey analytics capabilities include Analytics, and Custom Reports.

Reviews

"QuestionPro brought excellent analytical marketing skills to the table and delivered results in a very short time. Great work!" - Romi Mahajan

QuestionPro Survey, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for QuestionPro Survey

Top Industries

  • Research
  • Education
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

QuestionPro Survey is popular in Research, Education, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on QuestionPro Survey Use Cases

How can QuestionPro Survey enhance your Feedback Survey process?

How can QuestionPro Survey enhance your Market Research process?

What benefits does QuestionPro Survey offer for Customer Engagement Management?

How can QuestionPro Survey optimize your Collect Reviews & Rating Workflow?

How can QuestionPro Survey enhance your Gather Business Intelligence process?

22+ more Business Use Cases

28 buyers and buying teams have used Cuspera to assess how well QuestionPro Survey solved their Customer Feedback Management needs. Cuspera uses 4229 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
QuestionPro Survey testimonial

Romi Mahajan

Former Marketing Director

Microsoft
QuestionPro brought excellent analytical marketing skills to the table and delivered results in a very short time. Great work! Testimonial By Romi Mahajan
QuestionPro Survey testimonial

Brian Pope

Ph. D. Assistant Professor

Psychology Department Tusculum College
I have used QuestionPro for three years now and I LOVE it. I have completed numerous research studies using data collected on QuestionPro. I have never experienced any problems with loss of data. The CSV files it creates import easily into SPSS. I have no problem mentioning QuestionPro in any confe...rence presentation, poster, or publication I may get in the future. In fact, I already do and I.m paying for it now.

Testimonial By Brian Pope
QuestionPro Survey testimonial

Jennifer Stone Simmons

Communications and Technology Director

SCACPA
QuestionPro's non-profit waiver has allowed us to use their program at no cost, which has been a great advantage for us. The system is extremely easy to use. We would encourage any and all non-profit organizations to take advantage of what QuestionPro has to offer. Testimonial By Jennifer Stone Simmons
CUSTOMERS TESTIMONIALS
QuestionPro Survey testimonial

Romi Mahajan

Former Marketing Director

Microsoft
QuestionPro brought excellent analytical marketing skills to the table and delivered results in a very short time. Great work! Testimonial By Romi Mahajan
QuestionPro Survey testimonial

Brian Pope

Ph. D. Assistant Professor

Psychology Department Tusculum College
I have used QuestionPro for three years now and I LOVE it. I have completed numerous research studies using data collected on QuestionPro. I have never experienced any problems with loss of data. The CSV files it creates import easily into SPSS. I have no problem mentioning QuestionPro in any confe...rence presentation, poster, or publication I may get in the future. In fact, I already do and I.m paying for it now.

Testimonial By Brian Pope
QuestionPro Survey testimonial

Jennifer Stone Simmons

Communications and Technology Director

SCACPA
QuestionPro's non-profit waiver has allowed us to use their program at no cost, which has been a great advantage for us. The system is extremely easy to use. We would encourage any and all non-profit organizations to take advantage of what QuestionPro has to offer. Testimonial By Jennifer Stone Simmons

Case Studies

Legal Services

CASE STUDY Simmons & Simmons

QuestionPro helped Simmons & Simmons, a global law firm, build the AIMA Hedge Fund Confidence Index. The firm wanted a tool to measure hedge fund sentiment and confidence regularly. Using QuestionPro...’s research platform, they created a global benchmarking index. The index is now a trusted industry tool for tracking economic confidence in hedge funds. Simmons & Simmons gained industry recognition and strengthened key relationships.

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Retail

CASE STUDY World Market

QuestionPro's employee voice platform helped World Market redefine its company values during major change. The HR team used employee surveys and focus groups to gather input. They reduced company val...ues from six to three: authenticity, respect, and empowerment. The team updated the mission statement and launched new training programs. Executive sponsors drove participation and helped embed the new values across all business areas.

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Design

CASE STUDY Turkington Martin

QuestionPro helped Turkington Martin gather feedback for new residential sites during COVID. The survey platform made it easy to reach people who are not tech savvy. Turkington Martin used real-time ...insights to improve in-person consultations. Fast data collection let them create site plan graphics and 3D renders. The surveys helped make sites and landscapes that better fit local communities. They also used the survey data to support planning documents.

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Marketing and Advertising

CASE STUDY Lab42

Lab42 used QuestionPro to move from DIY research to a full-service consultancy. They needed a survey platform with advanced logic, quota management, and easy data exports. QuestionPro offered flexibl...e survey design, strong support, and a user-friendly interface. Lab42 streamlined complex projects and delivered fast, affordable research for clients. The platform helped them keep costs low and speed high without extra features or hidden fees.

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Consumer Electronics

CASE STUDY Vestel

QuestionPro helped Vestel collect consumer insights for their vacuum machine design. Vestel used QuestionPro's survey tools to reach their target audience and gather feedback. This data guided produc...t improvements and new product development. Vestel saw higher customer satisfaction and better product features. The research also improved Vestel's brand reputation and market position.

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Food & Beverages

CASE STUDY HelloFresh

QuestionPro helped HelloFresh run fast, independent market research across many departments. HelloFresh needed a tool that was easy for everyone to use and kept data quality high. QuestionPro let tea...ms do their own surveys without hurting company standards. The platform made sure customers did not get too many surveys. HelloFresh used features like advanced analysis, incentive handling, and a worldwide panel to solve their research challenges.

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Video

The online survey software for efficient research

Video Thumbnail

Frequently Asked Questions(FAQ)

for QuestionPro Survey

What is QuestionPro Survey?

QuestionPro Survey is an online survey software to create surveys and questionnaires in minutes and also enable researchers to analyze and view the results. It helps to manage risks, scale best practices and improve digital and social presence.

It’s an enterprise platform with high-end features to satisfy any business need and provides market research insights required. It also captures feedback surveys across every customer interaction and brings an integrated solution that produces culture, engagement and data to be acted upon.

Some of its features include unlimited surveys, questions and responses, advanced logic and piping, schedule automatic remainders for survey respondents, Salesforce integration, offline data collection, enterprise security and collaboration and many more.

What is QuestionPro Survey used for?

QuestionPro Survey is a Customer Feedback Management Software mainly used by its customers to Measure Customer Experience and Measure Brand Loyalty by Feedback Survey, Market Research and Customer Engagement Management .

What are the top features of QuestionPro Survey?

White-labeled survey forms, Dashboard and Survey themes library are some of the top features of QuestionPro Survey.

Who uses QuestionPro Survey?

QuestionPro Survey is used by Research, Education and Non-Profit Organization Management among other industries.

What are QuestionPro Survey alternatives?

SmileBack, SurveyMethods, Medallia Agent Connect and Zenloop are popular alternatives for QuestionPro Survey.

Where is QuestionPro Survey located?

QuestionPro Survey is headquartered at 9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA.
lightning

Peers used QuestionPro Survey for Feedback survey and market research

QuestionPro Survey Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.65/5 ★

Read Reviews (9)
Analytics

4.71/5 ★

Read Reviews (412)
Custom Reports

4.38/5 ★

Read Reviews (601)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.65/5 ★

Read Reviews (9)
Analytics

4.71/5 ★

Read Reviews (412)
Custom Reports

4.38/5 ★

Read Reviews (601)

Software Failure Risk Guidance

?

for QuestionPro Survey

Overall Risk Meter

Low Medium High

Top Failure Risks for QuestionPro Survey

QuestionPro Survey Software News

Executive

QuestionPro Appoints Laura Baker, Former KnowledgeHound CEO, as President of ...

QuestionPro appointed Laura Baker, former CEO of KnowledgeHound, as its new president. Baker brings extensive experience in market research technology and executive leadership, strengthening QuestionPros management team to drive growth in survey software and insights solutions.

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Partnership

QuestionPro and PerformancePoint LLC Partner to Drive - GlobeNewswire

QuestionPro and PerformancePoint LLC have formed a strategic partnership to deliver integrated solutions for organizational transformation. By combining QuestionPros employee experience and data management platform with PerformancePoints expertise in leadership and culture consulting, the partnership offers real-time analytics and actionable insights. This collaboration aims to help businesses drive cultural change and improve both employee and customer experiences through data-driven decision-making.

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QuestionPro Survey Software Profile

Company Name

QuestionPro Survey Software

Company Website

https://www.questionpro.com/

Year Founded

2002

HQ Location

9450 SW Gemini Dr #62790 Beaverton, OR 97008-7105 USA

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

PRIVATE