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QuestionPro Survey: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: QuestionPro Survey
Brand: QuestionPro Survey
Rating: 4.34 (4229 reviews)

4.34 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(4229)

Free Online Community Software Platform | QuestionPro

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QuestionPro Survey Overview

QuestionPro-survey offers free online survey software to create surveys quickly. It features 80+ question types, templates, multiple distribution options, and robust analytics.

Use Cases

Customers recommend Feedback Survey, Market Research, Customer Engagement Management, as the business use cases that they have been most satisfied with while using QuestionPro Survey.

Other use cases:

Collect Reviews & Rating
Gather Business Intelligence
Customer Success Management
Social Media Analytics
Communication Management
Collaboration
Contact List Management

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Business Priorities

Measure Customer Experience and Measure Brand Loyalty are the most popular business priorities that customers and associates have achieved using QuestionPro Survey.

Other priorities:

Measure Employee Experience
Assess Risk Exposure

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QuestionPro Survey Use-Cases and Business Priorities: Customer Satisfaction Data

QuestionPro Survey's features include White-Labeled Survey Forms, Dashboard, Survey Themes Library, etc. and QuestionPro Survey support capabilities include Chat Support, Email Support, 24/7 Support, etc. also QuestionPro Survey analytics capabilities include Analytics, and Custom Reports.

Reviews

"Question Pro is an extremely user friendly tool, from survey creation to generating reports. There is a wide range of options for how to retrieve the results, which is extremely important because people with different levels of statistical knowledge... can all benefit from the findings. Question Pro's ability to store unlimited amounts of data is also a huge value add to any company that values scientific research." - Sanja Licina

QuestionPro Survey, Alchemer Enterprise Feedback Management Platform, Zoho Survey, SmartSurvey, Sogolytics, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for QuestionPro Survey

Top Industries

Research
Education
Non-Profit Organization Management

Popular in

Small Business
Mid Market
Enterprise

QuestionPro Survey is popular in Research, Education, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on QuestionPro Survey Use Cases

How can QuestionPro Survey optimize your Feedback Survey Workflow?

QuestionPro allows users to create surveys with various question types, including drop-down menus, Net Promoter Score (NPS), and multiple choice questions. The platform also offers comprehensive reporting capabilities to track customer satisfaction and provides a simple interface to manage survey creation and distribution. Limitations include recruiting and the inability to create a pool of potential recipients.

"...Their simple interface and extensive reporting capabilities have enabled us to track customer satisfaction with little effort and at an affordable price...." Testimonial by Vince Rocca, CTO, Digital Hands

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What benefits does QuestionPro Survey offer for Market Research?

The platform provides comprehensive tools to conduct various market research projects. Basic features essential for market research are readily available. The platform's effectiveness relies on the validity of the survey data.

"...For QuestionPro to be most effective the research study needs to be valid with survey data...." Peer review by John Baumgardner, Graduate Research Assistant, South Dakota State University

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Why is QuestionPro Survey the best choice for Customer Engagement Management?

What makes QuestionPro Survey ideal for Collect Reviews & Rating?

How can QuestionPro Survey enhance your Gather Business Intelligence process?

22+ more Business Use Cases

28 buyers and buying teams have used Cuspera to assess how well QuestionPro Survey solved their Customer Feedback Management needs. Cuspera uses 4229 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Sanja Licina Research and Methodology Manager Personified	Question Pro is an extremely user friendly tool, from survey creation to generating reports. There is a wide range of options for how to retrieve the results, which is extremely important because people with different levels of statistical knowledge can all benefit from the findings. Question Pro's... ability to store unlimited amounts of data is also a huge value add to any company that values scientific research. Testimonial By Sanja Licina
Romi Mahajan Former Marketing Director Microsoft	QuestionPro brought excellent analytical marketing skills to the table and delivered results in a very short time. Great work! Testimonial By Romi Mahajan
Stuart Shulman Director, Qualitative Data Analysis Program University of Massachusetts Amherst	QuestionPro is intuitive, reliable and powerful. It makes my life easier and my work better. I count on this tool to get the data I need. Highly recommended. Testimonial By Stuart Shulman

CUSTOMERS	TESTIMONIALS
Sanja Licina Research and Methodology Manager Personified	Question Pro is an extremely user friendly tool, from survey creation to generating reports. There is a wide range of options for how to retrieve the results, which is extremely important because people with different levels of statistical knowledge can all benefit from the findings. Question Pro's... ability to store unlimited amounts of data is also a huge value add to any company that values scientific research. Testimonial By Sanja Licina
Romi Mahajan Former Marketing Director Microsoft	QuestionPro brought excellent analytical marketing skills to the table and delivered results in a very short time. Great work! Testimonial By Romi Mahajan
Stuart Shulman Director, Qualitative Data Analysis Program University of Massachusetts Amherst	QuestionPro is intuitive, reliable and powerful. It makes my life easier and my work better. I count on this tool to get the data I need. Highly recommended. Testimonial By Stuart Shulman

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Gannett	NA	Case Study Gannett QuestionPro Communities platform helps drive a $250,000 local revenue win for Gannett! Read More
Field Museum	NA	Case Study Field Museum Field Museum conducts online studies using QuestionPro for measuring and aligning culture patterns with success. Read More
BMW	NA	Case Study BMW The BMW Group conducts online studies using QuestionPro to obtain decision-relevant information more quickly. Read More

Video

The online survey software for efficient research

Frequently Asked Questions(FAQ)

for QuestionPro Survey

What is QuestionPro Survey?

QuestionPro Survey is an online survey software to create surveys and questionnaires in minutes and also enable researchers to analyze and view the results. It helps to manage risks, scale best practices and improve digital and social presence.

It’s an enterprise platform with high-end features to satisfy any business need and provides market research insights required. It also captures feedback surveys across every customer interaction and brings an integrated solution that produces culture, engagement and data to be acted upon.

Some of its features include unlimited surveys, questions and responses, advanced logic and piping, schedule automatic remainders for survey respondents, Salesforce integration, offline data collection, enterprise security and collaboration and many more.

What is QuestionPro Survey used for?

QuestionPro Survey is a Customer Feedback Management Software mainly used by its customers to Measure Customer Experience and Measure Brand Loyalty by Feedback Survey, Market Research and Customer Engagement Management .

What are the top features of QuestionPro Survey?

White-labeled survey forms, Dashboard and Survey themes library are some of the top features of QuestionPro Survey.

Who uses QuestionPro Survey?

QuestionPro Survey is used by Research, Education and Non-Profit Organization Management among other industries.

What are QuestionPro Survey alternatives?

Alchemer Enterprise Feedback Management Platform, Zoho Survey, SmartSurvey and Sogolytics are popular alternatives for QuestionPro Survey.