Comparison Summary
This comparison report of Medallia Experience Cloud vs. Surveypal Platform is based on a specific set of business needs and context. The comparison uses 3394 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Medallia Experience Cloud and Surveypal Platform
Medallia Experience Cloud, Surveypal Platform, InMoment, NICE Satmetrix, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Medallia Experience Cloud covers Collecting Direct Feedback, Engaging Conversational Surveys, Customer Experience Management with E-Mail, Rating And Review Management with Social Media, etc.
Surveypal Platform focuses on Collecting Feedback, Engaging Conversational Surveys, Coaching, Training & Onboarding, etc.
"One of the beauties of having all the feedback in one source, is really you can put that feedback into the hands of people who can action it. " - Aisling Hassell
"Surveypal stood out because their solution enables us not only to deliver an elevated response experience but also capitalize on their expertise to build feedback processes that support our business goals. Ease-of-use was also a big plus for us. " - Marja Hamalainen
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Medallia Experience Cloud
Focus area
Medallia Experience Cloud is better than Surveypal Platform for
Software Failure Risk
Surveypal Platform
Focus area
Surveypal Platform is better than Medallia Experience Cloud for
Software Failure Risk
About
SaaS platform to reveal customer insights, and make them actionable
Survey platform to measure customer service experience
Age
2001
Financials
SERIES F
SEED
Business Need
Total Processes
(we found evidences for)
50
22
Total Goals
(we found evidences for)
13
8
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve digital and social presence
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Improve internal communications
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Launch new products
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Enter new markets internationally or locally
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Acquire customers
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Improve efficiency
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Scale best practices
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Increase sales & revenue
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Grow market share
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Improve brand engagement
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Improve ROI
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Improve stakeholder relations
- See 10 more
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Enhance customer relationships
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Improve efficiency
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Increase sales & revenue
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Scale best practices
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Improve ROI
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Establish thought leadership
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Acquire customers
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Improve brand engagement
- See 5 more
Top Channels
Channels Used
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offline
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promotions
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events
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trade shows
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mobile
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text SMS
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website
- See 4 more
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offline
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promotions
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events
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trade shows
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mobile
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text SMS
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website
- See 4 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
