Comparison Summary
Medallia Experience Cloud: Medallia-experience-cloud provides insights into customer and employee sentiment via feedback surveys and analytics. Customer journeys and contact center interactions are also analyzed.
Survicate: Survicate enables the creation of engaging surveys effortlessly, including NPS, CSAT, and CES. Continuous customer feedback is collected through email, web, in-product, and mobile app surveys.
Medallia Experience Cloud
Focus area
Medallia Experience Cloud is better than Survicate for
Software Failure Risk
Medallia Experience Cloud and Survicate: Customer Satisfaction Data
Medallia Experience Cloud in Action: Unique Use Cases
What benefits does Medallia Experience Cloud offer for Collecting Direct Feedback?
How does Medallia Experience Cloud facilitate Engaging Conversational Surveys?
Why is Medallia Experience Cloud the best choice for Customer Experience Management?
What benefits does Medallia Experience Cloud offer for Rating And Review Management?
What Are the key features of Medallia Experience Cloud for Call Center Voice & Sentiment Analytics?
Survicate in Action: Unique Use Cases
How can Survicate optimize your Generation Of New Leads Workflow?
How can Survicate optimize your Communication Management Workflow?
About
SaaS platform to reveal customer insights, and make them actionable
Customer feedback tool to understand the prospects better
Age
2001
Financials
SERIES F
SEED
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High