Comparison Summary
This comparison report of Medallia Experience Cloud vs. Upland Rant & Rave is based on a specific set of business needs and context. The comparison uses 3068 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Medallia Experience Cloud and Upland Rant & Rave
Medallia Experience Cloud, Upland Rant & Rave, InMoment, NICE Satmetrix, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Medallia Experience Cloud covers Collecting Direct Feedback, Engaging Conversational Surveys, Customer Experience Management with E-Mail, Rating And Review Management with Social Media, etc.
Upland Rant & Rave focuses on Collecting Feedback, Engaging Conversational Surveys, Coaching, Funnel Analysis, etc.
"The program team was excellent in understanding our needs, and the commitment that Medallia could help Brightstar launch quickly was a big selling point for us. This is only just the beginning of a long partnership together. " - Brian Powers
"Exceptional service and memorable experiences are synonymous with the Fortnum & Mason brand, so understanding how customers feel about us is a key priority. We decided to work with Upland Rant & Rave because we know that they understand the importan...ce of capturing customer emotion in the moments that matter, even from those customers who don’t purchase. " - Zia Zareem-Slade
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Medallia Experience Cloud
Focus area
Medallia Experience Cloud is better than Upland Rant & Rave for
Software Failure Risk
Upland Rant & Rave
Focus area
Upland Rant & Rave is better than Medallia Experience Cloud for
Software Failure Risk
About
SaaS platform to reveal customer insights, and make them actionable
Customer Engagement & Experience Software for capturing feedback and actionable insights
Age
2001
2010
Financials
SERIES F
PRIVATE
Business Need
Total Processes
(we found evidences for)
50
18
Total Goals
(we found evidences for)
13
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve digital and social presence
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Improve internal communications
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Launch new products
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Enter new markets internationally or locally
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Acquire customers
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Improve efficiency
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Scale best practices
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Increase sales & revenue
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Grow market share
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Improve brand engagement
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Improve ROI
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Improve stakeholder relations
- See 10 more
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Enhance customer relationships
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Acquire customers
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Improve consistency
Top Channels
Channels Used
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phone calls
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promotions
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e-mail
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coupons
- See 1 more
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phone calls
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promotions
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e-mail
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coupons
- See 1 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
