Comparison Summary

Medallia Experience Cloud: Medallia-experience-cloud provides insights into customer and employee sentiment via feedback surveys and analytics. Customer journeys and contact center interactions are also analyzed.

UserVoice: UserVoice captures and centralizes customer feedback into a single source of truth. Features can be prioritized and customizable roadmaps built efficiently.

logo Medallia Experience Cloud

Focus area

Medallia Experience Cloud is better than UserVoice for

Software Failure Risk

  • medium

logo UserVoice

Focus area

UserVoice is better than Medallia Experience Cloud for

Software Failure Risk

  • medium

Medallia Experience Cloud and UserVoice: Customer Satisfaction Data


Medallia Experience Cloud in Action: Unique Use Cases

Why is Medallia Experience Cloud the best choice for Collecting Direct Feedback?

What solutions does Medallia Experience Cloud provide for Engaging Conversational Surveys?

What Are the key features of Medallia Experience Cloud for Customer Experience Management?

How does Medallia Experience Cloud facilitate Rating And Review Management?

What benefits does Medallia Experience Cloud offer for Call Center Voice & Sentiment Analytics?


UserVoice in Action: Unique Use Cases

How efficiently Does UserVoice manage your Products & Pricelist Management?

How can UserVoice enhance your Communication Management process?

What benefits does UserVoice offer for Knowledge Management?

About

SaaS platform to reveal customer insights, and make them actionable

Feedback Management Tool to understand what the customers want

Age

2001

Financials

SERIES F

SERIES A

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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low

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Business Setting